To maintain and enhance the strong relationships with our esteemed blue-chip clients, focusing on the maintenance and servicing of their CCTV and Access Control systems. Occasionally, the role may involve installation and commissioning tasks. The Security Engineer will report directly to the Local Service Supervisor and will work closely with the Customer Service Manager. The ideal candidate will be eager to enhance their skills, undergo training on both new and existing Enterprise solutions, and pursue career development.
Quality Management
• Delivering exceptional customer service
• Leading by example by adhering to all company rules and regulations, complying with site regulations, and safeguarding Company assets
• Ensuring timely completion of all required Company documentation, including Time Sheets, Expense Claims, and Site Reports, in accordance with established guidelines
• Candidates demonstrating a strong aptitude for learning and experience with similar Enterprise solutions will be considered for investment in training.
Experience in the Security/CCTV/Access Control sector
• Effective planning skills
• Flexibility to work additional hours as required, including occasional out-of-hours and weekend call-outs
• A dedication to delivering outstanding customer service
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