Job summary Join Our Dynamic Team as a Medical Lead for the Co- Located UTC at QMC Are you a passionate and dedicated General Practitioner or ED trained doctor seeking a leadership role in a vibrant healthcare setting? Do you thrive in fast-paced environments and have a knack for making critical decisions under pressure? If so, we have the perfect opportunity for you We are excited to invite applications for the position of Clinical Medical Lead at our newly launched Co-Located UTC at QMC, near ED. This is a unique chance to be at the forefront of primary care, leading a team of talented professionals committed to delivering exceptional urgent treatment services to our community. Main duties of the job The post holder will be a deputy clinical leader for the existing medical director; working primarily at our Urgent Treatment Centre based at QMC. They will work operationally with the NEMS Management Team. The core purpose of this post is to provide clinical support and development to the clinical workforce through training and feedback. The post holder will provide support to the Medical Director, Clinical Director, salaried doctors and nursing staff and take responsibility for the leadership, planning and delivery of effective clinical services and effective team-working for their designated clinical areas. Specifically, the Clinical Medical Lead will support the Medical Director and Clinical Director in delivering a financially sound business unit which provides good clinical care in accordance with healthcare standards The post holder will be key in any new developments to further develop the Co-Located UTC. This is a part of the NHS Long Term Plan to develop Urgent Treatment Centres with a view to help improve patient flow and allow ED colleagues to concentrate on the high volume of patients requiring majors or resus. Therefore, the postholder will develop effective working relationships with key stakeholders, use their clinical expertise, and demonstrate their managerial experience, to aid the development of the service to ensure NEMS continues to provide exceptional patient care. About us NEMS CBS is a high quality, high performing; not-for-profit organisation which delivers integrated urgent care and urgent primary care services to over 1 million patients. Responsive, adaptable and continually evolving, we have a reputation for delivering locally tailored, safe, effective and cost-efficient services with high levels of patient satisfaction. We are committed to investing in our people and have an established programme of learning and development, successfully developing our own Urgent Care Practitioners and Advanced Clinical Practitioners. NEMS currently operates 3 main services: (1) Integrated Urgent Care across Nottinghamshire serving a patient population of over 1 million, including home visiting, remote consultation and clinical assessment services; (2) Urgent Primary care provision located within the A&E Department at QMC, (3) A 24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital A&E, Mansfield. NEMS is committed to the NHS Values (as set out in the NHS Constitution March 2015). NEMS CBS is a registered society under the Co-operative and Community Benefit Societies Act 2014. Date posted 05 March 2025 Pay scheme Other Salary £119,368 a year Full Time Equivalent Salary Contract Permanent Working pattern Full-time, Part-time Reference number U9183-25-0015 Job locations Nottingham University Hospital Derby Road Nottingham NG7 2UH Job description Job responsibilities Main Duties of the Job: 1. Clinical, professional & managerial leadership Be the senior clinician with day-to-day responsibility for the delivery of the clinical services in partnership with the operational service managers, in particular ensuring that care is delivered safely and effectively; that patients are treated with compassion and that overall patient experience is outstanding; and that delays or inefficiencies are promptly identified and managed. Be easily identifiable and visible and accessible to staff, patients and visitors to services, demonstrating high standards of professional behaviour and leadership. Work on average 50% clinically. This will include working alongside clinicians to provide a supportive environment across in-hours and out-of-hours periods. Lead the development of clinicians and clinical practice within designated services, assuring the provision of a safe, effective and evidence-based service to patients. Be the accountable lead for all clinical governance activity within their designated services, including audits, incidents, significant events and complaints. Maintain a culture of continuous improvement and reflective learning through the active encouragement of staff to report clinical and professional concerns, ensuring the learning from these are cascaded and embedded through the services to enhance safety and quality. Assume responsibility for risk issues within the clinical environment, ensuring corrective action is taken and clinical risk is managed. Work collaboratively with the NEMS Medical Director and NUH clinical leads to monitor and evaluate clinical pathways into NUH. Acts as a second opinion senior clinical colleague to clinical staff within the team, directing them to provide care in a safe effective manner in accordance with the appropriate policy and guidance. Liaise with other professionals to facilitate direct referrals to other health care providers within the policies of the organisation. Recognise and act upon opportunities through consultation to promote public health. Accountable for reviewing the performance and productivity of clinical staff within UTU. 2. Service Delivery Lead the annual Performance Review & Development process for their services. Provide professional and clinical advice to the operational service managers and have overall professional management responsibility for the clinical workforce in their designated services. Ensures effective management and fulfilment of service rosters along with the relevant Operational Service Managers Respond positively to organisational change and lead on delegated aspects of the organisational change process. Work consistently to improve the service provided. 3. Strategic Activities and Service Improvement Demonstrate understanding of the strategic purpose of NEMS services and service developments and how you contribute to their delivery. Lead on clinical practice developments in agreement with management team. Work with Directorate /departmental and Trust managers and attend any relevant meetings. Undertake training and development appropriate to your role as required. Develop effective working relationships with key stakeholders both internal and external Support any proposed development of NEMS services Carry out necessary planning in order to implement operational changes Remain up to date on strategic developments within urgent primary care, including publications from NHS England Collaborate with local and national healthcare providers to further develop and streamline the service Promote the importance of NEMS contribution to the system Work with operational colleagues to review clinician performance data and implement plans to effectively adhere to the agreed 4 hour performance target. 4. Patient Experience Work in accordance with confidentiality and information governance requirements. Guide and support the senior clinical staff in monitoring, evaluating and improving the patient experience. Ensure timely feedback is gathered from patients and carers in designated services, promoting the systems available and providing relevant analysis. Participate in NEMS patient experience programmes. Act as the patients advocate when required to. 5. Services Finances work collaboratively with Corporate Services and Operational Service Managers to meet the departmental financial responsibilities. Be responsible for the financial implications of decisions and actions. Work in a manner that promotes financial stability of the organisation. To be able to lead on business case assessments and creation of credible cases for investment for clinical service developments. 6. Health and Safety Ensure Health and Safety polices & procedures are adhered to by self and staff. Comply with employee responsibilities under the Health and Safety at Work Act. Ensure that personal safety is maintained and that of colleagues and the public. Ensure all accidents and/or dangerous incidents are recorded and reported, as guided by NEMS policy. Job description Job responsibilities Main Duties of the Job: 1. Clinical, professional & managerial leadership Be the senior clinician with day-to-day responsibility for the delivery of the clinical services in partnership with the operational service managers, in particular ensuring that care is delivered safely and effectively; that patients are treated with compassion and that overall patient experience is outstanding; and that delays or inefficiencies are promptly identified and managed. Be easily identifiable and visible and accessible to staff, patients and visitors to services, demonstrating high standards of professional behaviour and leadership. Work on average 50% clinically. This will include working alongside clinicians to provide a supportive environment across in-hours and out-of-hours periods. Lead the development of clinicians and clinical practice within designated services, assuring the provision of a safe, effective and evidence-based service to patients. Be the accountable lead for all clinical governance activity within their designated services, including audits, incidents, significant events and complaints. Maintain a culture of continuous improvement and reflective learning through the active encouragement of staff to report clinical and professional concerns, ensuring the learning from these are cascaded and embedded through the services to enhance safety and quality. Assume responsibility for risk issues within the clinical environment, ensuring corrective action is taken and clinical risk is managed. Work collaboratively with the NEMS Medical Director and NUH clinical leads to monitor and evaluate clinical pathways into NUH. Acts as a second opinion senior clinical colleague to clinical staff within the team, directing them to provide care in a safe effective manner in accordance with the appropriate policy and guidance. Liaise with other professionals to facilitate direct referrals to other health care providers within the policies of the organisation. Recognise and act upon opportunities through consultation to promote public health. Accountable for reviewing the performance and productivity of clinical staff within UTU. 2. Service Delivery Lead the annual Performance Review & Development process for their services. Provide professional and clinical advice to the operational service managers and have overall professional management responsibility for the clinical workforce in their designated services. Ensures effective management and fulfilment of service rosters along with the relevant Operational Service Managers Respond positively to organisational change and lead on delegated aspects of the organisational change process. Work consistently to improve the service provided. 3. Strategic Activities and Service Improvement Demonstrate understanding of the strategic purpose of NEMS services and service developments and how you contribute to their delivery. Lead on clinical practice developments in agreement with management team. Work with Directorate /departmental and Trust managers and attend any relevant meetings. Undertake training and development appropriate to your role as required. Develop effective working relationships with key stakeholders both internal and external Support any proposed development of NEMS services Carry out necessary planning in order to implement operational changes Remain up to date on strategic developments within urgent primary care, including publications from NHS England Collaborate with local and national healthcare providers to further develop and streamline the service Promote the importance of NEMS contribution to the system Work with operational colleagues to review clinician performance data and implement plans to effectively adhere to the agreed 4 hour performance target. 4. Patient Experience Work in accordance with confidentiality and information governance requirements. Guide and support the senior clinical staff in monitoring, evaluating and improving the patient experience. Ensure timely feedback is gathered from patients and carers in designated services, promoting the systems available and providing relevant analysis. Participate in NEMS patient experience programmes. Act as the patients advocate when required to. 5. Services Finances work collaboratively with Corporate Services and Operational Service Managers to meet the departmental financial responsibilities. Be responsible for the financial implications of decisions and actions. Work in a manner that promotes financial stability of the organisation. To be able to lead on business case assessments and creation of credible cases for investment for clinical service developments. 6. Health and Safety Ensure Health and Safety polices & procedures are adhered to by self and staff. Comply with employee responsibilities under the Health and Safety at Work Act. Ensure that personal safety is maintained and that of colleagues and the public. Ensure all accidents and/or dangerous incidents are recorded and reported, as guided by NEMS policy. Person Specification Qualifications Essential. Qualified GP with Inclusion on NHS Englands Performers List with no conditions attached or ED Trained Doctor from the level of Specialty Registrar or above. Portfolio of continued professional development. Experienced GP/ED SPR working in urgent care setting Leading quality improvement. Delivering against competing priorities and deadlines while also directing the work of teams/individuals. Liaison, communication and engagement. Significant demonstrable experience of using Microsoft Office Applications, Microsoft Windows, Email and the Internet (advanced level). Supporting others to deliver against project criteria. Working to set protocols and procedures 5 years plus experience of working in urgent primary care Experienced in clinical audit and decision making with regard to standards of GP clinical work Working to deadlines. Supervision of day to day patient management decision-making, planning, co-coordinating, facilitating, monitoring and evaluating skills Desirable. Experience in delivering and/or participating in Clinical Supervision Implementing research into practice. Practice teaching People and workforce development. Experience delivering educational/ training sessions. Working in a diverse and complex organisation. Managing a diverse team of professionals. Wide experience of working within the healthcare/NHS environment including occupying a senior leadership (Executive / Clinical Lead) role Person Specification Qualifications Essential. Qualified GP with Inclusion on NHS Englands Performers List with no conditions attached or ED Trained Doctor from the level of Specialty Registrar or above. Portfolio of continued professional development. Experienced GP/ED SPR working in urgent care setting Leading quality improvement. Delivering against competing priorities and deadlines while also directing the work of teams/individuals. Liaison, communication and engagement. Significant demonstrable experience of using Microsoft Office Applications, Microsoft Windows, Email and the Internet (advanced level). Supporting others to deliver against project criteria. Working to set protocols and procedures 5 years plus experience of working in urgent primary care Experienced in clinical audit and decision making with regard to standards of GP clinical work Working to deadlines. Supervision of day to day patient management decision-making, planning, co-coordinating, facilitating, monitoring and evaluating skills Desirable. Experience in delivering and/or participating in Clinical Supervision Implementing research into practice. Practice teaching People and workforce development. Experience delivering educational/ training sessions. Working in a diverse and complex organisation. Managing a diverse team of professionals. Wide experience of working within the healthcare/NHS environment including occupying a senior leadership (Executive / Clinical Lead) role Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name NEMS Community Benefit Services Ltd Address Nottingham University Hospital Derby Road Nottingham NG7 2UH Employer's website https://nemscbs.net/ (Opens in a new tab)