The Prescribing Administrator provides a wide range of support to the Horizon clinical intervention team and to Delphi Head of Medicines Management.
The role is to ensure the smooth running of the prescribing service, ensuring that adequate administrative support is in place to maintain all client records and documentation in line with legislative guidance.
The Prescribing Administrator is responsible for ensuring all treatment is recorded to meet auditable requirements. The role is critical as our administrators are often the first point of contact for our service. This role combines skills and knowledge to be able to support clients through their recovery journey. The purpose of this role is to offer high standards of administrative duties to the service, often delivered in a busy office setting.
The Administrator role is a hands-on role that provides telephone and computer-based support. The success of this role will be demonstrated by consistent delivery of quality administrative support to both staff and clients, that directly contributes to the overall success of the clients' journey, so it is important to ensure the postholder has a focus on our organisational objectives, as well as local service action plans. The postholder will display the skills, knowledge, experience, values, and behaviours that are integral to good service performance and development.
Main duties of the job
1. Oversee prescribing activity and ensure accurate information is entered onto the prescribing system and prescriptions generated efficiently and effectively.
2. Process clinical data related to prescriptions as appropriate according to clinical instructions.
3. Print and distribute prescriptions as appropriate according to clinical instructions.
4. Ensure safe storage of controlled drug prescriptions and pads (in accordance with Misuse of Drugs regulations).
5. Liaise with pharmacies and GPs and respond to prescribing queries.
6. Undertake administrative duties e.g., office diary co-ordination, dealing with routine correspondence and develop and maintain an effective record-keeping system.
About us
The Horizon Team is based in Blackpool and has a wealth of knowledge, skills, and experience. They are a diverse team creating a culture of wellbeing and togetherness. The team is made up of various roles such as Administrator, Support Workers, Recovery Practitioners, Nurses, Care Coordinators, Therapists, and Managers. The team is welcoming and supportive and they focus on finding the path that is right for the individual whilst delivering innovative and specialist addiction services.
Embrace the potential to evoke life change.
Person Specification
Experience
* To be organised, flexible, and creative.
* To be able to move initial enquiries onto paths to recovery.
* To be skilled on various social media platforms.
Qualifications
* To have a passion for supporting recovery from addiction.
* The ability to drive forward growth projects.
* To be able to collaborate with key colleagues and partners.
* To talk to clients and their families with compassion and kindness.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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