Ref Number B25-00162
Professional Expertise Libraries, museums, theatres and open science
Department Vice-Provost (Faculties) (B25)
Location London
Working Pattern Full time
Salary £43,124–£51,610
Contract Type Permanent
Working Type On site
Available for Secondment No
Closing Date 25-Jan-2025
About us
UCL is London’s global university. LCCOS – Library, Culture, Collections and Open Science – provides outstanding staff, services and resources to support the world-class research, education and enterprise that is undertaken in UCL, and connects the world with UCL through innovative programming and engagement activities. LCCOS is acknowledged as an international leader in Open Science and Scholarship. The LCCOS family comprises 3 museums and allied object collections, 14 libraries, the UCL Student Centre, Special Collections facilities, multiple additional learning spaces, the Bloomsbury Theatre and a substantial off-site storage facility. We also provide comprehensive services to healthcare staff through our partnerships with 6 NHS Trusts. LCCOS holds the UK Customer Service Excellence (CSE) Award, The National Archives (TNA) Archives Service Accreditation, and Arts Council England Museum Accreditation. The combined staff in UCL LCCOS totals around 440.
The Bloomsbury Theatre at UCL is a dynamic performance venue. We host a variety of shows and live performances by national and international artists, serving both the public and the university community. We also support UCL’s students and staff by hosting student society and UCL departmental performances and events.
About the role
The Theatre House Manager will be responsible for overseeing the day-to-day operations of the theatre front of house areas, ensuring a seamless experience for both performers and audiences. This role involves managing front of house staff, bar management, coordinating with production teams, and maintaining the highest standards of customer service.
This is an on-campus role, it is not suitable for regular remote working. Working hours will include evenings, weekends, bank holidays and college closure periods.
About you
We are looking for candidates who in particular have the following experience and skills:
1. The ability to lead and manage a team effectively, ensuring smooth operations and the highest standards of customer service.
2. Exceptional organisational and communications skills to handle multiple tasks, manage schedules, and ensure all aspects of theatre front-of-house operations run smoothly.
3. Prior experience in managing theatre front-of-house and bar sales operations.
4. Ability to accurately process income and manage budgets.
The advert will close on the published date at 23:59 GMT. However, we may close applications early if we receive a high volume of applications. Interviews will be held in person at the Bloomsbury Theatre. A job description and person specification can be accessed from the link at the bottom of this page.
To apply, please provide:
1. An up-to-date CV, including as a minimum detail of your current employment, salary and notice period, details of any former employment and your education history.
2. A supporting statement, showing how your skills and experience meet each of the criteria marked ‘Application’ in the Person Specification found within the Job Description for this post. Your statement should be provided using the free text box under ‘Questionnaire’.
If you have any queries about the role or have any queries about the application process, please contact lccos-jobs@ucl.ac.uk, quoting the job title and reference number. Further information about UCL LCCOS can be found on our website here. The UCL Ways of Working supports colleagues to be successful and happy at UCL through sharing expectations around how we work – please visit this link to find out more.
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which include: 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days); Additional 5 days’ annual leave purchase scheme; Defined benefit career average revalued earnings pension scheme (CARE); Cycle to work scheme and season ticket loan; On-Site nursery; On-site gym; Enhanced maternity, paternity and adoption pay; Employee assistance programme: Staff Support Service; Discounted medical insurance. Visit this link to find out more.
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department. You can read more about our commitment to Equality, Diversity and Inclusion here.
Attached documents are available under links. Clicking a document link will initialize its download.
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