Job summary
As the Clinical Coding Department Manager, you will be responsible for the daily running of the Clinical Coding Teams across both the UHW (Cardiff) and UHL (Llandough) sites, whilst ensuring that departmental objectives are achieved.
In addition to this you will support the Head of Clinical Coding in strategic service development and the implementation of a robust training and audit program within the UHB. The successful candidate will also be expected to engage with services and clinicians to make operational improvements, aligned to the plans for service collaboration as led by the Head of Clinical Coding.
Ideal candidates should have passed the National Clinical Coding Qualification to become an Accredited Clinical Coder.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
1. Daily management of the Clinical Coding team across both UHW and UHL sites.
2. Support the Head of Clinical Coding in the development and implementation of various service improvement projects.
3. To identify the training needs of staff within the department and to organise and facilitate appropriate training where needed.
4. To cover absences within the management team.
5. To deliver on departmental, UHB and national coding targets
6. To manage Health & Safety within the clinical coding department
7. Any other duties in keeping with the effective management of the Clinical Coding Department as directed by the Head of Clinical Coding. (Detailed job description below)
About us
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Job description
Job responsibilities
To effectively manage staff under the guidance of UHB policies and procedures. This will include managing sickness within the Clinical Coding Department, counselling and supporting staff in respect of performance and training and developmental needs etc.
To establish and maintain a comprehensive appraisal/Personal development programme (PDP) for all staff, in collaboration with the Head of Clinical Coding, paying particular attention to the recruitment and retention of staff.
To ensure that service objectives are met, within the UHB performance management framework.
To ensure that local coding policies are regularly reviewed and updated, ensuring consistency with Data Quality at national standards and local policies.
To identify the training needs of staff within the department and to devise and implement a programme of training and/or liaise with external training companies.
To ensure that all staff who assign clinical codes have attended a recognised course in clinical coding and to provide support for staff taking the National Clinical Coding Qualification.
To devise and implement a Clinical Coding Audit Programme in conjunction with the Head of Clinical Coding, in order to continually assess the quality of clinical coding within the UHB, developing action plans to make improvements and/or resolve issues wherever necessary.
Ensure adherence to national standards and agreed protocols, ensuring that in-depth coding is taken from the medical record in accordance with UHB policy.
To evaluate and implement any recommendations arising from specific clinical coding/data quality audits in conjunction with the Head of Clinical Coding.
To devise a programme in conjunction with the Clinical Coding Management Team, to raise awareness and to educate clinicians and Directorate staff on all aspects of Clinical Coding and its contribution to the clinical management and business of the UHB.
To provide Clinical Coding Awareness presentations to clinicians and managers.
To undertake routine data quality audits as directed by the Head of Clinical Coding.
In liaison with the clinical analysts, and information colleagues undertake specific coding information projects to support the Clinical Governance agenda.
To review as appropriate operational procedures, ensuring compliance with Digital Healthcare Wales and CfH guidance and data dictionary definitions on an ongoing basis in co-operation with key managers and colleagues.
Ensure proposed developments are consistent with current ICD-10 and OPCS manuals, applying rules and conventions to agreed standards.
Communicate the outcomes of clinical coding audit activity and the resulting changes in practice throughout the UHB.
Identify coding trends and issues pertinent to clinical audit and advise Clinical Governance agendas accordingly.
To manage Health and Safety within the Clinical Coding Environment and to liaise with the Health Records Manager.
Person Specification
Qualifications
Essential
8. Good General Standard of Education
9. Accredited Clinical Coder (ACC)
Desirable
10. Supervisory/Management Qualification (NVQ 4 or similar)
11. Clinical Coding Audit/Trainer Qualification
Experience
Essential
12. Supervisory/ Management Experience
13. Minimum 2 years NHS experience
Desirable
14. Working with Healthboard wide remit
15. NHS Management Experience
Skills
Essential
16. Computer Literate
17. Experience using Medicode or equivalent encoder
18. PMS/PAS trained
19. Good Analytical and problem-solving skills
20. Excellent Organisational skills
Desirable
21. Lateral Thinker
22. Management of Change
Special Knowledge
Essential
23. Working Knowledge of UHB policies and procedures
24. ICD-10 & OPCS-4 Knowledge
25. Knowledge of current national policies relating to clinical coding
26. Knowledge of Data Protection
Personal Qualities
Essential
27. The ability to communicate across multiple levels
28. Ability to motivate and encourage staff
29. Ability to work unsupervised and as part of a team
30. Can work on own initiative and take proactive action
31. Emotionally resilient
Desirable
32. To be prepared to study for, and achieve, formal qualifications where appropriate Clinical Coding Qualification
Other
Essential
33. Able to provide support across both sites