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IT Desktop Support Officer (Cambridgeshire) (Dispatch/On Demand Request), Cambridge
Client:
Axiom Technologies
Location:
Cambridge, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
60423efee801
Job Views:
13
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do.
We are looking for a capable resource to coordinate activities ranging from simple tasks to complex plans. This role will provide onsite/on-call assistance to end-users within the organization’s desktop computing environment to ensure optimal service delivery.
IT Skills and Experience
* Experience troubleshooting computer OS and peripherals
* Handling different PC operating systems (Windows 7/8 and 10)
* Performing hardware and software installation (understanding deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* Good knowledge of MS Office tools installation and troubleshooting
* Excellent customer service and interpersonal skills
* Field experience supporting various technologies and services
* Advanced troubleshooting skills for Windows, Apple, and virtual OS
* Ability to manage time and resources effectively under pressure
Personal Attributes
* Good knowledge of infrastructure support
* Strong analytical and problem-solving skills
* Well-organized and detail-oriented
* Excellent communication skills, both oral and written
* Passionate about delivering quality work
* Ability to work independently and collaboratively
* Self-motivated and innovative
* Appreciation for simple, elegant, and effective solutions
* Ability to handle confidential information appropriately
In-depth knowledge of:
* Microsoft Office applications
* PC/Laptop hardware and peripherals, including printers
Basic knowledge of:
* Active Directory
* Exchange
* Apple OS
* SCCM
IT Qualifications
At least one of the following:
* PC/Laptop OEM Maintenance Certification
* CompTIA A+ Certification
* Microsoft Certified IT Professional (MCITP) in desktop area
* Microsoft Office Specialist (MOS) Certification
Experience in a similar role
* Minimum 2 years of relevant experience
* Freshers and IT students with IT backgrounds are welcome
* Willing to travel 12-18 miles as required
* Freelancers may apply
Next steps
If you are seeking a new challenge and wish to apply, please forward your resume to @
#J-18808-Ljbffr