We are seeking a motivated and friendly Retail Assistant to join our team. The ideal candidate will play a vital role in providing excellent customer service, managing transactions, restocking merchandise, and assisting with deliveries. This position requires a commitment to maintaining a welcoming shopping environment and ensuring customer satisfaction.
Key Responsibilities:
1. Customer Service: Greet and assist customers with their inquiries, providing information on products and services. Handle customer complaints and resolve them in a professional manner.
2. Cashier Duties: Operate the cash register, processing customer transactions accurately and efficiently. Handle cash and card payments, and reconcile the cash drawer at the end of the shift.
3. Stock Filler Duties: Monitor inventory levels and restock shelves as needed, ensuring products are displayed neatly and in accordance with store policies. Assist in organizing the store layout to enhance the shopping experience.
4. Taking Deliveries: Receive and check deliveries against packing lists, ensuring all items are accounted for and in good condition. Assist in storing products in the appropriate areas of the store.
5. Cleaning and Maintenance: Maintain a clean and organized store environment, including aisles, checkout areas, and stock rooms. Follow health and safety regulations and company policies.
Qualifications:
1. Previous experience in retail or customer service is preferred, but not necessary.
2. Strong communication skills and a friendly demeanor.
3. Ability to work in a fast-paced environment and handle multiple tasks.
4. Basic math skills and experience with cash handling.
5. Flexibility to work varied shifts, including evenings and weekends.
Physical Requirements:
1. Ability to stand for long periods and lift up to [specific weight, e.g., 30 lbs] as needed.
What We Offer:
1. Competitive pay and opportunities for career advancement.
2. A supportive team environment.
3. Employee discounts on store purchases.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Mon - Fri, 3 - 9pm
Salary: from £12.21 hourly
About Banstead Village Store:
Kala Group
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