Application Deadline: Monday 20th January Hybrid Working Pattern - 3 days in Office & 2 WFH About us Cynergy Bank is the UK’s human digital bank serving the needs of ‘scale up’ or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology. We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers. Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology. We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space. Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme. For more information on Cynergy Bank visit www.cynergybank.co.uk Company Benefits Competitive Salary and Company Bonus Competitive holiday allowance plus bank holidays Option to purchase an additional 10 days holiday Pension contribution and Life Assurance Income Protection Scheme and Season Ticket Loan Electric Car Scheme and Money Coach (After Probation) The Role: As an Executive Assistant supporting two Executive Committee members, this role reports into the Head of EA’s and sits within the People & Culture Team. The EA team comprises of four Executive Assistants who work in partnership to support Cynergy Banks Board and Executive Committee. A demanding EA role that requires strong stakeholder management, integrity, with the ability to prioritise a demanding workload in a high pace environment. This role will include cross functional EA coverage for planned and unplanned absence and ideally grow to become cover for the Head of EA’s. As a growing business, we are particularly interested in EA’s who are motivated and passionate about broadening the scope of the EA role and pride themselves on delivering a high level of service to our Executive and Board committees. Responsibilities: Effective and proactive organisational and administrative support to the Chief People and Culture Officer & Chief Digital & Information Officer (CPCO & CDIO) Lead an efficient and smooth-running office of the CPCO & CDIO, ensuring an effective flow of communications with the UK Executive Committee, Board Directors, Group, UK regulators and other key stakeholders. Support the CPCO & CDIO in the coordination and follow through on key actions arising from the business strategy and annual priorities. Ambassador professional, effective & timely communications with all external parties, representing the CPCO & CDIO in line with the Cynergy values. Work in partnership with Board and Committee secretaries to assist in the scheduling of, and preparation for meetings and forums. Ensure papers are circulated in advance and decisions/actions are documented and actioned. Co-ordinate travel arrangements, appointments, events and all related correspondence and preparation materials Manage both the CPCO & CDIO Leadership team governance including agenda management and action follow up. In partnership work with CPCO & CDIO and the Finance team to ensure budget remains on track, identifying cost efficiencies where possible. Create appropriate process efficiencies and ensure timely approval of PO & SOW’s approvals. Authorise holiday/absence on Employee Central on behalf of ExCo members. Assist with or undertake miscellaneous projects/research where required. Organise and attend internal and external business functions where required. Maintain and ensure adherence to the Bank’s disaster recovery/business continuity procedures in respect of the Chief People and Culture Officer’s Office Provide suggestions and ideas to create process efficiency. Lead all internal Communications for CDIO including managing & evolving the monthly Tech Newsletter’s & monthly Tech Live Townhalls Manage all events on behalf of CPCO & CDIO Support Rota of IRT’s as EA team Join & actively participate in bank wide forum’s (Social Committee etc) Supporting wider Board and Executive team members as required Ambassador EA best practice sharing experience and knowledge amongst EA team. Essential Knowledge & Experience: Proven experience as EA in financial services environment, including working with Board/Exco Committees & supporting at Exco level. Strong organisational skills –structured and forward-looking approach, exceptional diary management Strong with the usual suite of technology tools (mainly Word, PowerPoint and excel) Proactive/solution focussed, willing to contribute ideas and seek out new and more efficiency ways of working. High integrity, discretion, and the ability to work with ambiguity and navigate change at pace. Good energy with the ability to work at pace. Strong Team Player with experience of working in a team of EAs, lending supporting and sharing best practice. Strong interpersonal skills – friendly, intuitive, emotionally intelligent, experienced in dealing with a wide range of stakeholders. Effective communication skills, including verbal and written communication. Ability to multitask and prioritise tasks, demonstrated experience of strong judgement and working within and recognising knowledge limits. Desirable knowledge & Experience: Experience of working within an HR team, managing highly sensitive content with absolute discretion Proven experience of working in a growth environment with the ability to navigate a changing landscape, remaining calm when working to deadlines. Behavioural Attributes: Empathy and emotional intelligence Integrity Strong work ethic and positive cultural outlook Strong stakeholder management