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Location: The Speechmark, London + *Hybrid Working
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time hours per week – Mon to Fri
*Hybrid
At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join our Digital teams where we harness the power of digital and embody the spirit of innovation to deliver the best solutions for our customers.
What you'll do
The award winning Vodafone UK CRO Programme consists of 80+ people working across Product, eCommerce, Analytics, Research, UX and Engineering. Working as a community to experiment and learn fast with a relentless focus on improving our online experience.
You will be managing the CRO Centre Of Excellence sat within the Digital Product Sales team. Whilst managing the team and day to day running of our award winning programme, you will also drive strategy, performance and innovation.
Working closely with our CRO programme partners – Product, Analytics, Research and Design, you'll be driving the maturity and output whilst looking at ways to establish best practise and new ways of working to support the evolution of the programme.
Key accountabilities:
1. Line management of a team of CRO Developers & Specialists.
2. Lead programme communication and strategy, ensuring both success and failures are shared with the community and wider business.
3. Driving best in class process and error free experimentation.
4. Performance reporting.
5. Liaise with Analytics, Research and Design teams to ensure a data driven approach is utilised for ideation and experimentation.
Who you are
1. Strong understanding of experimentation platforms such as Adobe Target, Analytics, Maxymiser etc.
2. Great understanding of experimentation build & QA building via REACT vs Experimentation platform UI.
3. Good experience using experimentation techniques such as A/B/n, MVT, Experience targeting, Recommendation.
4. Statistical analysis knowledge – power, significance, experimentation analysis and reporting.
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