Salary: Band 3, £25,098 per annum
Location: Etal Lane, Newcastle
Hours/Contract: Full Time, 12 month Fixed Term/Secondment
This is a full-time role working Monday-Friday between the hours of 0800 – 1700.
The role:
If it sounds like we share the same values this could be the perfect time for you to join us as a Business Services Administrator.
You will provide a range of administrative and support services to effectively support the operational work and business planning of the Business Services Department and allocated Area Command/Department by effectively and efficiently managing information securely.
What you’ll do
- Support other colleagues with general queries.
- Using our computer system and database ensuring information is logged correctly.
- Maintain computerised and paper-based records, undertaking support and clerical functions required to internal customers.
- Open and sort all incoming postal and electronic mail via the relevant mailboxes, redirecting as appropriate, ensuring that all correspondence is dealt with promptly and efficiently.
- Handling, recording, and arranging appropriate items & information in compliance with Health & Safety guidelines.
- Undertake a range of duties including word processing, minute taking and drafting of correspondence and reports, in order to provide comprehensive support to Operational Senior Management Team.
What you’ll bring
- You will be able to prioritise and organise your work without supervision.
- Able to consider and solve problems using initiative and decision-making ability.
- Strong Customer Services Skills.
- The ability to work in isolation and as part of a team
- Strong written and verbal communication skills as well as the ability to communicate at all levels.
- You will have a methodical approach to your work.
We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.
Just so you know
Our application form will help us understand how your work, education and life experience has prepared you for the role of a Business Services Administrator with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.
The recruitment process will consist of the initial application form followed by a face-to-face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Leader, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview.
If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.
If your application is successful, we’ll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance and medical information.
Terms of appointment
If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.
Please note if you are an internal staff member interested in applying for this secondment opportunity, please discuss this with your Line Manager and gain agreement prior to applying.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .