Job Description
Permanent Senior CRM Manager Role – Beauty, Fragrance – Hybrid Central London
Salary: £70k
Hybrid Working: 3 days in central London / 2 days remote
New Role is due to Company Growth
The Role
- Working across our portfolio of brands, with a particular focus on Skincare, Wellness and Fragrance.
- Implementing strategies, analysing results, and driving adjustments in collaboration with global brands and CRM teams.
- Leading local teams (retail, e-commerce, etc.) through the CRM transformation.
Key Responsibilities
1. Adapt global Brands CRM strategies to the UK market, ensuring adherence to Brand & Global CRM guidelines.
2. Design, implement and execute strategies in collaboration with local brands and retail teams.
3. Establish local CRM objectives (actionable database, increase consumer value & satisfaction, develop personalized journeys).
4. Manage all CRM communications with Global and Regional teams.
Experience:
1. Existing & Advanced professional experience in CRM implementation and CRM tools (Clienteling, dashboards…)
2. Industry experience in data-analytics and capabilities to generate insights and action plan.
If interested and available please email tom@creativerecruitment.co.uk with the below:
1. Cv
2. Outlined experience with CRM management for Beauty, Fragrance Brands
3. Salary expectations up to £70k
4. Happy to work 3 days per week in Central London / 2 remote
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