Job Title: Maintenance Assistant
Overall Purpose of Job
To carry out a range of maintenance related tasks to a high standard, in occupied and empty properties, in a courteous and polite manner and in accordance with the relevant safety regulations and organisational policies and procedures.
We offer all our employees a great package of benefits too, including:
* Competitive salary £30,169 which is bench marked against other employers
* Enrolment on our Aviva pension scheme (9.5% employer contribution)
* 30 days holiday (plus extra days off for Bank Holidays/Birthdays)
* Health care scheme
* Flexible/agile working, plus the option to work from home if your role allows
* Enhanced maternity/paternity pay
* Continual professional development including management development.
* A dedicated health and wellbeing programme (access to a variety of support and free benefits)
* Time out of work to carry out volunteer opportunities
Main Responsibilities
* Ensure that the cleanliness, security & safety of our properties is maintained at all times.
* Carry out cleaning activities to an agreed standard, including cleaning & disinfecting internal areas, such as toilets, kitchens & bathrooms.
* Property & garden clearance and removal of the associated waste.
* Strimming and cutting of gardens where required.
* Carry out multi-skilled maintenance tasks as required to complete works effectively & efficiently, including:
* Removal of items within the property to enable new ones to be fitted.
* Replacing, refixing & repairing joinery items within properties, such as internal doors, skirting boards, floorboards, stairs, bannisters, and kitchen units.
* Painting & decorating tasks as instructed by the trade supervisor or the Empty Homes Co-ordinator/Area Manager.
* Carrying out plumbing repairs to pipework & wastes where required.
* Small plastering & bricklaying repairs to internal & external walls.
* Repairs to external paths, including concreting & slabs.
* Carry out repair or refixing of rainwater goods to properties.
* Removal & renewal of small areas of floor & wall tiles.
* Installation of items such as shower curtains, grab rails, and other minor aids & adaptations to tenanted & empty homes.
* Ensure that adequate stock levels are maintained to enable maintenance tasks to be completed in a timely manner.
* Actively assist the Trade Supervisor to diagnose and carry out the required work within properties.
* Assist with ensuring that materials are available, either pre works or whilst works are ongoing, to ensure that tasks are completed in a timely manner.
* Carry out tasks in compliance with all Health & Safety legislation and/or the organisation's policies and procedures.
* Be customer focused at all times and have the ability to communicate and interact with people at all levels.
* Work with various forms of technology including an iPad to ensure tasks are deployed and completed correctly and efficiently.
* Be aware of safeguarding vulnerable adults and children and report any concerns via Ongo’s Safeguarding policies and procedures.
Knowledge, Skill & Experience Required
* Relevant trade qualifications in glazing/5 years glazing experience.
* Experience of property repairs, construction techniques, and maintenance work.
* Knowledge in the use and maintenance of tools, plant, and machinery relevant to the trade.
* Good knowledge of Health and Safety at Work practices.
* Ability to carry out dynamic risk assessments.
* Understanding of COSHH regulations.
* Customer care oriented and dedicated to the provision of a high-quality service.
* Full driving licence.
* Basic IT skills.
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