Skills Required
* Knowledge of food, food hygiene and food preparation
* Ability to work efficiently and tidily
* Ability to prepare and display food to a high standard
* Excellent customer service skills and good communication
* Ability to think quickly, work under pressure and stay calm
* Reliable and flexible around working hours
* Good timekeeper and highly motivated
* Ability to work on own initiative and also take and follow instructions
* Excellent time management and the ability to prioritise workload
Qualifications Required
* Level 2 Food Safety in Catering
* First Aid at Work (Blueberry Café will pay for you to take this qualification online)
* FSA Food Allergy certificate
Main Job Responsibilities
* Independently open and close the café, including cashing up daily sales
* Assist the supervisor with the daily running of the café
* Assist the supervisor with finding cover for the staff rota for sickness and holidays
* Assist the supervisor with recruiting and training staff
* Assist the supervisor with staff appraisal meetings, disciplinaries and monitoring staff
* Manage and motivate the café assistants and pot washers
* Prepare food and drinks, serving on the till and coffee machine
* Carefully prepare any food and drinks for customers with dietary requirements, following all safety procedures
* Observe and work strictly to all hygiene and health and safety regulations, filling in any relevant paperwork required in the monthly planner
* Handle customer enquiries and pass any complaints on to the Supervisor/Manager
* Greet and advise customers
* Clean the kitchen area, counter and café area to a high standard following strict guidelines
* Place daily orders with suppliers
* Ensure all deliveries are put away quickly and efficiently
Carry out any other reasonable duties within the overall function of the job.
Job Types: Full-time, Permanent
Pay: £12.00 per hour
Expected hours: No less than 37 per week
Benefits:
* Employee discount
* Free parking
Schedule:
* Day shift
Experience:
* Customer service: 1 year (preferred)
* Food preparation: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Reference ID: QP Cafe Team Leader
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