We are currently recruiting for EUD Engineers to work for Thames Valley police at their headquarters in Kidlington Oxfordshire.
This is a temporary role until August 2024 and you will be working Monday to Friday 37 hours a week - Office Based!
THIS ROLE IS INSIDE IR35
PLEASE NOTE DUE TO THE POLICE VETTING CRITERIA YOU MUST HAVE BEEN RESIDING WITHIN THE UK CONTINUOUSLY FOR AT LEAST 3 YEARS AT TIME OF APPLICATION.
The overall purpose of the role is to: provide technical/service knowledge and assist in management of lifecycle management of all End User Devices, ensuring ICT EUD services are delivered within agreed Service Levels.
ROLE RESPONSIBILITIES
1. Provide technical/service EUD knowledge within agreed SLA's; fulfilling Service Requests in relation to end user devices. Ensure EUD Asset data is accurate and validated in line with SACM policy, ensure data and tools enable device optimisation and utilisation.
2. Support management of end to end device lifecycles in accordance with the EUD strategy, including device road maps and evaluation through to disposal, with a focus on supportability, usability and cost effectiveness.
3. Use management information to monitor and measure day to day EUD service delivery operations and performance and actively contribute to plans to address any issues with ICT and the wider business.
4. Ensure all service support documentation is of ITIL V3 qua...