Additional Information Job Number 25029852 Job Category Spa Location Hanbury Manor Marriott Hotel & Country Club, Ware, Hertfordshire, England, United Kingdom, SG12 0SDVIEW ON MAP (https://www.google.com/maps?qHanbury%20Manor%20Marriott%20Hotel%20%26%20Country%20Club%2C%20Ware%2C%20Hertfordshire%2C%20England%2C%20United%20Kingdom%2C%20SG12%200SD) Schedule Full Time Located Remotely? N Position Type Non-Management With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Hotel & Country Club makes a lasting impression. Marriott Hotels, Marriott International's flagship brand with more than 6,000 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Job Summary With previous experience as a Spa Receptionist we are looking for a new team player to help run the Country Club & Spa reception area, the main purpose of the role is to provide a caring, friendly, and efficient service to our members and guests. With an emphasis on excellent customer service we ensure our guests receive a seamless experience, as such the role may from time to time require you to step in and cover treatments at short notice, a back ground and qualification in beauty therapy is therefore essential. Skills and Knowledge - Flexible approach to working hours including early starts, evenings & weekends - Strong Communication skills - Pro-active and reliable - Able to work alone and within a team - Excellent interpersonal skills - Excellent level of spoken and written English - Excellent Presentation - Excellent Customer Care Skills - Able to deal with difficult situations professionally and efficiently - Ability & desire to attend internal & external training courses - Spa/Beauty qualification at NVQ Level 2/3 or equivalent In return - Treatment & Retail Commission - Extensive training both internally and externally - Worldwide career opportunities within Marriott hotels - Extensive Marriott Employee Benefits - Professional learning and development opportunities - Free meals on duty Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.