Health, Safety and Environmental Administrator Job Type: Full Time, Permanent Location: Shipdham, Norfolk Working Hours: Monday to Friday – 9:00am to 5.00pm, with an unpaid lunch break of half an hour. Salary: £24,375.00 to £26,325.00 per annum, dependant on Health, Safety and Environmental and Construction Experience. Benefits: Company Pension Enhanced Annual leave dependent on time served, first increase of one day after 2 years Within the Falcon Group is Falcon Tower Crane Services, the largest tower crane supplier in the UK and one of the largest in the world with just under 450 tower cranes nationwide. Falcon Power Generation with 400 generators nationwide along with Falcon Freight operate a fleet of 32 HGV vehicles with a selection of units supporting artic and rigid HIAB cranes. Falcon Tower Crane Services is seeking to recruit a Health, Safety and Environmental Administrator to join our Quality, Health, Safety and Environmental Department. Comprehensive training and continual support to help you excel in the role will be provided, with the opportunity to develop your skills and advance your career within the Company. Job Summary - Health, Safety and Environmental Administrator Working collaboratively within the Quality, Health, Safety and Environmental Department, you will be responsible for undertaking all required administration roles to assist in the maintaining the effectiveness of various areas including but not limited to, Accreditation Portal Management, Customer Portals, Insurance Document distribution, Pre-Qualifications Questionnaires, meeting support, file audits, Drug and Alcohol testing management, accident and incident statistics tracking, customer feedback management and document reference identification. Responsibilities - Health, Safety and Environmental Administrator Keeping accreditation portals updated with the latest certifications and compliance documents to ensure ongoing compliance. Updating customer portals with accurate and timely information, including certifications and compliance reports, to strengthen client relationships. Promptly distributing insurance documents to customers, ensuring transparency and meeting contractual obligations. Attending meetings to take accurate minutes, document discussions, decisions, and action points, and distribute these to relevant stakeholders. Completing and submitting PQQs accurately and efficiently to secure client opportunities. Conducting audits to ensure all documentation is organised, complete, and compliant with company and regulatory standards. Monitoring D&A testing statistics and maintaining stock levels of D&A testing kits. Recording and analysing accident and incident statistics to identify trends and enhance workplace safety. Collecting and managing customer feedback to improve services and processes. Assigning, recording, and managing document reference numbers for proper tracking and easy retrieval. Individual Requirements - Health, Safety and Environmental Administrator Qualifications/Knowledge/Experience: Proven experience in administrative roles, preferably within the Health and Safety or compliance focused environments. Excellent customer service and communication skills - verbal and written. IT literate which must include Excel, Word, SharePoint with experience of portal management systems. Skills/Abilities/Competencies: Excellent attention to detail and accuracy. Good understanding of numeracy. Excellent organisational skills and method of working to support the process of working on multiple tasks at once. Ability to use your own initiative and take ownership of tasks. Ability to work on your own and as part of a team. To be an effective team member with a highly supportive and collaborative approach. Ability to work under pressure. Ability to handle sensitive information with confidentiality. Personal Attributes: Strong work ethic. A can do attitude. Persistence and determination. A desire to learn and improve knowledge and skills. Self-motivated.