Trade Counter Assistant - Newry, Co. Down - Bassetts
So, who are we? We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to a salary of £29,750 there are also benefits on tap – including:
1. Annual leave (increasing with length of service)
2. A generous pension scheme (matched up to 9%)
3. Potential to earn bonuses
4. Enhanced maternity / adoption leave
5. Access to a great range of online and high street discounts
6. Free access to healthcare
7. Popular YuLife app
8. Cycle to Work scheme
As a Trade Counter Assistant based in Newry, Co. Down, you’ll be responsible for:
1. Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations.
2. Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships.
3. Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service.
4. Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse.
This is a full-time, permanent role working hours per week Monday to Thursday, Friday, and alternate Saturday mornings.
And here’s what we’d like you to have:
1. Industry or merchant experience is advantageous.
2. Proven experience in a sales or customer service role.
3. Excellent communication skills and confidence in customer interactions.
4. Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
5. Eagerness to learn, with a positive and enthusiastic attitude.
We look forward to receiving your application!
#J-18808-Ljbffr