Working Hours:
* Monday to Thursday: 9:00 AM - 5:00 PM
* Friday: 9:00 AM - 4:00 PM
Job Overview:
IMH Recruitment is seeking a motivated and customer-focused Sales and Customer Service Advisor for our client in Sheffield. The successful candidate will play a key role in building and maintaining relationships with existing clients while ensuring high levels of customer satisfaction. This is a permanent, full-time position offering a fantastic opportunity to grow within a supportive team.
Key Responsibilities:
* Build and maintain strong relationships with current clients
* Handle both inbound and outbound calls in a professional and friendly manner
* Process orders efficiently and accurately using our CRM system
* Maintain accurate client records and follow up on enquiries
* Provide excellent customer service and respond to client queries in a timely manner
Requirements:
* Excellent communication and relationship-building skills
* Experience in customer service and sales (preferred but not essential)
* Computer literate with experience using CRM systems
* Strong organizational skills and attention to detail
* Ability to work independently and as part of a team
Benefits:
* £25,000 annually
* Pension scheme
* 23 days holiday plus stats
* Permanent position with opportunity for growth
* Supportive work environment within a well-established company
If you are a proactive, customer-oriented individual with a passion for building relationships and delivering results, we’d love to hear from you!
How to Apply:
To apply for this role, please apply with your updated CV