Hours : 35 per week Monday to Friday Location: Bromley/Leeds Start Date: July/August 2025 DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining the Legal Services team you’ll be working in a place where empathy meets expertise. Within our own dedicated law firm, our diversely talented team support and guide customers through life’s toughest moments. What you'll be doing: We’re searching for Apprentices to join our team on a 6-year Programme within DLG Legal Services. During the programme you will gain experience in various departments within DLG Legal Services, developing your technical and soft skills whilst studying towards the Solicitors Qualifying Exams on the 6-year Apprenticeship with a view to qualifying as a Solicitor and gaining a permanent position in one of our Litigation teams. Your apprenticeship rotation could follow this or a similar path: Year 1 - You will start in our Customer Response Team, learning the start of the claims process, being responsible for initial contact with the client, completing telephone Q&A’s with the client, proactively managing their expectations and providing clear and correct information using a friendly and professional manner. Year 2 - You will then progress to the Settlement Unit to learn the end of the claims process, chasing and dealing with incoming payments, clearing balances and closing files. Years 3 & 4 – You will work in our Motor Damage or Dispute Resolution teams, assessing who is at fault and the value of the claim as well as dealing with litigation tasks such as drafting court documents, dealing with court directions and preparing for trial and providing advice to our clients. Years 5 & 6 – You will complete your apprenticeship working in our Personal Injury Litigation team, dealing with employer liability and public liability as well as road traffic accident claims, assisting with higher value claims and dealing with all aspects of litigation. Training Provided: As a Solicitor apprentice with BPP, you will complete the Solicitor Level 7 Apprenticeship. Additional learning within the apprenticeship at levels 4, 5 and 6 will enable you to be awarded an LLB (Hons) Law and Legal Practice, from BPP. Your Level 7 apprenticeship shall be delivered by a blend of online and face-to-face from BPP (alongside our award-winning internal training). Coupled with the on-the-job learning, completion of the apprenticeship will lead to obtaining your solicitor qualification. Please note that Level 7 the apprenticeship may change depending on any upcoming funding changes to be announced by the government. What you'll need: To be eligible to apply for this apprenticeship you will: Need at least 5 GCSEs at Grade C (4) or above and 3 A Levels with 128 UCAS points (or be predicted to achieve these). Applicants need to have lived in the UK for the last 3 years Those awaiting A Level results will be required to sit an entry examination with BPP for eligibility We’re looking for someone who is passionate and that has a genuine interest in starting a career in the Legal Services industry Being able to meet deadlines and having a great eye for details is key in this role. This role will involve collaborating with a wide variety of people; therefore, we are looking for someone with great communication and relationship building skills. You’ll enjoy working in a fast-paced environment and be able to work effectively as part of a team as well as having the capability to follow instructions and work individually. Computer literacy is essential as you will be working on a case management system and using office applications such as Word, Outlook, Excel and Teams. Benefits: We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Generous holidays Buy as you earn share scheme Employee discounts and cashback Plus, many more We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live. Be Yourself: Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you. If you have any questions please email earlycareersdirectlinegroup.co.uk LI-KS1