Salary: From £23,000 per year depending on experience
Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)
Working style: Hybrid – 3 days per week on site
Location: Calverton, Nottingham
VF Corporation is looking for an outstanding Credit Disputes Coordinator to join our Credit Team in Calverton, Nottinghamshire managing a selection of our high-profile accounts.
VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. Our purpose is to power movements of sustainable and active lifestyles for the betterment of people and our planet.
Let’s Talk about the Role
As a Credit Disputes Coordinator, you will be responsible for managing all disputes across our customer base, ensuring timely clearance of old items, identification of process improvement areas, root cause analysis, and meeting appropriate KPI metrics and SLAs.
How You Will Make a Difference
You will also be responsible for:
* Daily management of a portfolio of disputes through an in-house database, ensuring all information is accurate and up to date.
* Building and distributing reports to key stakeholders, providing trend analysis and overviews of the ongoing and forecasted positions.
* Building relationships with relevant departments and stakeholders by attending recurring meetings.
* Monitoring and managing assigned portfolio of disputes to speed up the resolution process.
* Assisting the credit controllers with reconciliations of larger accounts.
* Accommodating training on internal dispute processes to support stakeholders within the brands and department.
Skills for Success
* A proactive approach to work and willingness to learn new skills.
* A team player able to build and maintain relationships at all levels.
* Highly organized and conscientious, thorough and methodical in work.
* Computer literate with some Excel skills and knowledge of the Microsoft Office Suite.
What’s in it For You
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates:
* A supportive feedback-based culture where respect and integrity guide us.
* An inclusive international environment where diverse backgrounds and lifestyles come together.
* 50% employee discount on all VF brands both in store and online.
* Subsidised canteen and break out areas offering complimentary hot drinks.
* Health Shield membership and access to numerous health and wellbeing initiatives.
* Employee Assistance Program, offering access to free services such as Mental Health support and legal advice.
* 25 days holiday (plus bank holidays), rising to 29 with length of service and your birthday off.
* Smart pension scheme - 8% employer contribution.
* Cycle to work scheme.
* Free secure onsite parking and discounts with local public transport.
Free to Be, Inclusion & Diversity
We strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates.
If you like what you have read and want to join our team, we would like to hear from you!
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