Our client is a start up going from strength to strength. They're a forward thinking, diverse company offering a fantastic range of products that both interest and excite clients. Existing clients include Google, Starbucks, Hermes and Tiktok!
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Due to continued growth they're expanding and looking to recruit a graduate to join their team.
The successful candidate will be responsible for handling enquiries from both prospective and existing clients, ensuring a seamless and professional customer experience. This role will involve liaising with all company departments and third-party suppliers.
Full training, fantastic career development in a vibrant and dynamic company with an OTE of up to £45k.
Mon - Fri 9 - 5 office based, free car parking.
Duties include
Answering inbound telephone calls and managing incoming sales email requests
Following the required process through the sales funnel to maximise conversion
Following up on quotes via telephone and email
Addressing and resolving client queries and complaints professionally and promptly
Providing administrative support, including preparing client quotations, proforma invoices, and RFPs
Ensuring full payments are received before dispatching items
Keeping the company CRM updated with conversations, quotations, client notes, and other relevant information
Managing incoming Web Chat enquiries
Skills/Experience
A genuine interest in commercial sales
Excellent oral and written communication skills in English
Excellent team player - able to mix in a lively environment
Computer literacy
Ability to multitask in a start-up environment
Strong attention to detail and integrity
Ability to remain calm and composed, even in challenging situations
Cooperative and pleasant demeanour
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
TPBN1_UKTJ