Urgent Care Assistant - Swindon (Part-time, Out of hours, Up to £16.48/hr)
As a result of continued growth, Medvivo are seeking to recruit two Urgent Care Assistants to undertake driving, receptionist and base duties to support the delivery of Integrated Urgent Care services across Wiltshire, Swindon and Bath and North East Somerset on a part-time, permanent basis. Our shift patterns are varied, inclusive of weekday evenings, weekend work and a commitment to working some overnight sessions.
Shift patterns and rota flexibility can be discussed at the application stage.
Main Duties of the Job
Medvivo operates a 24/7, 365 days a year service, on a rolling 4-week rota pattern to be agreed following a successful interview, providing care to our service users. The role will involve non-clinical support to clinicians and patients who use the NHS 111 and GP Out of Hours service.
Job Responsibilities
Your key duties will include:
Driving
* Driving Clinicians to the patient's home in a safe and legal manner adhering to current driving regulations.
* Perform basic vehicle checks at the beginning and end of shifts ensuring they are roadworthy, fuelled and fully equipped.
* Accurate recording of all medications and consumables used while on shift.
Base
* To be the first point of contact for the patient or carer/relative in our designated Treatment Centres.
* Supporting Clinicians while you are on shift.
* Communicating with patients both in person and via the telephone (comfort & welfare checks).
* Ensure the Treatment Centre is kept clean and tidy.
Medication and Stock Management
* Using a variety of computer systems to accurately maintain stock levels of medication and consumables.
* Replenishing car stock at the end of your shift.
* Understand stock rotation and expiry dates on weekly delivery of medications and consumables.
*Full Training will be provided*
The Urgent Care Assistant role is varied in nature. The successful candidate will be expected to undertake duties, ranging from sitting at a reception desk and/or in a car for long periods of time to carrying weighted emergency equipment and undertaking CPR on the floor if necessary. Please note that candidates will be required to undertake a driver's medical if successful at interview.
About You
As someone who is well organized, hardworking and personable, you will be joining an established team of close-knit and hardworking colleagues who make a real difference and play a key role supporting the Integrated Urgent Care service.
You will be required to:
* Confidently interact with patients, relatives and carers.
* Demonstrate compassion and respect.
* Possess excellent attention to detail.
* Have strong administration skills.
* Be personable, engaging and reassuring.
* Work confidently under pressure and act professionally in emergency or sometimes stressful situations.
Please note a full UK Driving License is essential for this role and you should possess a good level of driving experience.
What We Offer
* A competitive rate of pay with evening and weekend enhancements of up to £16.48/hr (dependent on shift times).
* Discretionary staff bonus scheme.
* Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays.
* Company Pension Scheme.
* Life Assurance.
* Free staff parking.
Application
If you would like to make a difference and think this is the role for you, we would love to hear from you. Should you have any questions or wish to arrange an informal conversation to discuss the role in greater detail, please contact our Recruitment Team at UC-Recruitment@healthhero.com.
Closing Date: Tuesday 22nd April (5 pm)
*Please note that the successful applicant will need an Enhanced DBS which will be provided by Medvivo upon confirmation of appointment.*
Medvivo reserves the right to close this job in the event we receive a sufficient number of applications.
Equality, Inclusivity and Diversity
In line with Medvivo's commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds.
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