Communication Provide and receive complex information in the form of literature searches or service evaluations. Contribute to business cases and service development plans for the KLS Team to key stakeholders at GEH, SWFT and NHSE. Ensure that the KLS offer is effectively communicated to staff and students at GEH and SWFT. Liaise with colleagues in other Trusts and organizations to contribute to regional and national programmes and projects. Communicate effectively with KLS team members based at the GEH and SWFT sites. Analytical and judgmental skills Analyse and interpret complex facts and situations to ensure the KLS meets the information and knowledge needs of GEH and SWFT staff and students. Analyse information resources to decide which ones should be subscribed to or invested in. Survey KLS users to judge what services need to be offered. Undertake complex literature searches as required, choosing the appropriate strategy and results in consultation with the requestor. Planning and Organisational tasks With the KLS Lead, plan and organize the broad range of the complex activities of the KLS across GEH and SWFT. Plan KLS activities to implement the KLS strategic plan in collaboration with Education and Development colleagues and in the light of GEH and SWFT objectives and strategies Ensure that the site libraries at GEH and SWFT have sufficient staffing and study resources on a day-to-day basis. Ensure that the core KLS services of information skills training, literature searches inter-library loans meet KLS quality standards. Plan and implement new ways of working within the KLS teams at GEH and SWFT. Patient/client care Ensure that the patient information leaflets system at GEH is maintained and kept current. Policy and Service Development Manage the KLS in line with the Education Strategy. Harmonise KLS services and policies between GEH and SWFT. Develop the Knowledge Management offer so that it meets the needs of GEH and SWFT. Responsibility for financial/Physical resources Manage the KLS Budget in GEH and SWFT. Responsibility for Human Resources Line manager for the Librarians and Library Assistants on the GEH and SWFT sites. Deliver information skills training as required. Contribute to the work of the wider Education team. Responsibility for Information Resources Direct responsibility for all library management systems such as Koha, KnowledgeShare, OpenAthens. Ensure that Data Protection and Copyright law is followed in KLS Create reports for NHSE National Statistical returns, annual reports and other KLS needs Ensure that purchased resources are catalogued on the Koha library management system. Responsibility for Research and Development Maintain links with the Research Department to ensure that KLS meets the information needs of researchers at GEH and SWFT. Survey KLS users annually to measure satisfaction and impact. Publish KLS research articles as opportunity arises. Write articles for publication and submits abstracts to relevant conferences Ensure that the KLS team captures impact case studies and submits them to NHSE. Special Requirements The post holder will work across the GEH and SWFT sites but will be based at Warwick Hospital. Use of computers: VDU & keyboard. Manual handling of library stock. Occasional carrying of heavy equipment. Frequent requirement for concentration where the work pattern is unpredictable. Occasional direct exposure to distressing or emotional circumstances. Occasional exposure to unpleasant working conditions