Job summary You will be joining a dynamic team who are part of something special. You will be responsible for engaging and building relationships with a wide range of stakeholders ranging across the supply chain and you inspire a working culture of continuous improvement. You will be part of a supportive team and will be actively encouraged to share your ideas and thoughts on how we successfully embed processes and ways of working, to ensure that we are able to deliver and improve upon the service we provide donors and patients You will require significant autonomy and initiative as well the ability to inspire a team. The post suits an individual who is confident in their ability to deliver, productive under pressure, takes ownership of deliverables and is capable of making informed decisions. Main duties of the job The primary role is to be the Project and Operational Support Manager / Matron for major projects or initiatives, managing a number of specialist areas and to provide expert, proactive and professional leadership on service and product implementation across Blood Donation / Blood Supply chain. Provide direct support to the Project Lead and full involvement on major operational projects, initiatives or work areas Provide leadership, vision and direction to develop the Operational strategy across Blood Donation / Blood Supply Provide direct support to the Project Lead and full involvement on the implementation of a range of programmes/changes, standardisation initiatives, new ways of working, introduction of new technology, service and product development and improved performance across Blood Donation / Blood Supply. Collaborate with senior management teams to identify operational improvements for the complete Blood supply chain Provide direct support to the Project Lead and full involvement to develop a number of specialist departments or initiatives. Providing advice on standards and specifications for systems, processes, consumables and equipment and providing operational expertise for evaluation, procurement processes and projects. You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice About us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community. Date posted 05 April 2025 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year Contract Fixed term Duration 9 months Working pattern Full-time Reference number 006117 Job locations Bristol Filton Bristol United Kingdom BS34 7QH Job description Job responsibilities Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification. Job description Job responsibilities Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification. Person Specification Qualifications Essential Educated to Masters degree level in relevant business related subject, supported with post qualifying experience or substantial work experience at a similar level. Demonstrates commitment to own continued professional development (CPD) Holds a Valid UK driving licence with no more than 6 points Experience Essential Experience of planning over short, medium and long-term timeframes and adjusting plans and resource requirements accordingly Experience of planning over short, medium and long-term timeframes and adjusting plans and resource requirements accordingly. Proven experience of identifying performance trends and root causes of performance issues. Staff management experience to include full responsibilities for recruitment, training, performance and conduct issues. Proven experience of developing effective performance interventions. Knowledge of change management and service redesign. Experience of developing service opportunities, through business planning, monitoring, and leading the implementation of successful change management processes Advanced level experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint) Person Specification Qualifications Essential Educated to Masters degree level in relevant business related subject, supported with post qualifying experience or substantial work experience at a similar level. Demonstrates commitment to own continued professional development (CPD) Holds a Valid UK driving licence with no more than 6 points Experience Essential Experience of planning over short, medium and long-term timeframes and adjusting plans and resource requirements accordingly Experience of planning over short, medium and long-term timeframes and adjusting plans and resource requirements accordingly. Proven experience of identifying performance trends and root causes of performance issues. Staff management experience to include full responsibilities for recruitment, training, performance and conduct issues. Proven experience of developing effective performance interventions. Knowledge of change management and service redesign. Experience of developing service opportunities, through business planning, monitoring, and leading the implementation of successful change management processes Advanced level experience of working with information technology using Microsoft Office packages (Outlook, Word, Excel, Teams and PowerPoint) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Blood and Transplant Address Bristol Filton Bristol United Kingdom BS34 7QH Employer's website https://www.nhsbt.nhs.uk/ (Opens in a new tab)