Supply Chain Fulfilment Specialist Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a Supply Chain Fulfilment Specialist to join our team. This role will be based at our Cleeve, Gloucestershire site. Ontic is a more than just a business, we're a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We're committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry. Role Summary: As Supply Chain Fulfilment Specialist, you will be a focal for internal communication, helping to partner with Operations, Commercial, and Finance, ensuring timely updates. Handling customer interactions, such as calls and visits, will be a significant part of your responsibilities, collaborating seamlessly across teams to address customer needs. Your collaboration extends to working closely with Production Planning, Material Planning and Procurement, where you'll prioritize business needs and ensure the timely delivery of materials. You will work cross-functionally to devise innovative commercial solutions, maintaining competitiveness in the market. Fostering positive working relationships with key stakeholders, undertaking supplier visits as needed, and helping to support other members of the fulfilment team. In this role you will also support the Procurement activities for the MRO business function, raising Purchase Orders and carrying out full Purchase Order Management through to delivery and resolution of any possible receipting or invoice queries. To be successful in this role, you should bring experience in Procurement, Sourcing, or Supply Chain Management. Strong analytical capabilities for effective risk management and cost analysis, coupled with excellent communication and negotiation skills and a positive, can-do attitude, are essential. In addition, the ideal candidate will have experience in process mapping and improvement initiatives and actively seek to support improvements in all aspects of the supply chain by streamlining steps and challenging existing processes which have opportunities for improvement. Key Responsibilities: Represent Supply Chain in daily internal Operations and Site meetings to discuss critical business needs Act as the first point of contact for Supply Chain function with other functions within the business. Expedite urgent demands with the Procurement team. Support inventory optimization and inventory initiatives where applicable Responsible for managing the RFQ process and negotiations to convert purchase demand into purchase orders after appropriately evaluating vendor capability, price, delivery needs, and vendor performance. Raising Purchase Orders with appropriate Purchas order Justification based on Authority Matrix Accountable for the allocated suppliers’ orderbook management to ensure the on-time-delivery of purchased parts from vendors, to meet the business and customer requirements. Keep the business ERP system up to date with supplier delivery commitments to allow system planning accuracy. Responsible for ensuring purchasing master data is maintained within ERP for the team’s suppliers. Working with engineering and quality to resolve issues impact purchased parts. Resolve invoice queries with accounts payable team. Undertake supplier site visits as and when required to ensure accurate orderbook management and supplier engagement. Project and communicate cost variances, positive or negative, and deliver opportunities for total cost of acquisition reduction suggestions and plans to support business financial budgets. Other Responsibilities: Ensure compliance to all business policies and procedures and where applicable offer suggestions for continuous improvement of processes. Ensure compliance to regulatory requirements for suppliers, ethical trading standards and flow down of customer quality and delivery terms as required by the business. Undertake other duties commensurate with the role that may be required to support business needs. Educational Background: 3 years of transactional experience in a Supply Chain role. Knowledge, Skills & Experience: Excellent negotiation and organisational skills. Strong communication skills. Able to work with a sense of urgency and priority when business needs dictate. Commercially minded with an ability to deliver “outside of the box” solutions to commercial problems. Positive can-do attitude Total cost of acquisition analytical skills Strong IT skills, including working knowledge of MS office and ERP systems (Visual preferred but not essential) Ability to be self-motivated and a confident decision maker within business approval guidelines Capability to work independently and as part of a team cross functionally and within the function demonstrating respect and understanding. Benefits At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this, we care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance. Our benefits package highlights include: Up to 37 days paid leave 10 hours paid volunteering time Annual goal share bonus scheme for all employees 24/7 Employee Assistance Program (EAP) Discounts and offers from a range of retailers Best place to work We are more than the sum of our parts. And we’ve been recognised internally and externally for being so: We were ranked 9 in Best Companies’ Q3 leaderboard for Best Manufacturing Company based on our employee feedback 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at Ontic No day is the same at Ontic; we have doubled in size over the last couple of years and are still in rapid growth. We attribute our success to empowering colleagues to create the opportunity, fostering an environment of autonomy where we ask for forgiveness, not permission. Our values Our values are intrinsic to everything we do: We share a common sense - we’re a global family of specialists with a shared passion for precision. We have the freedom to choose - we’re challengers and innovators with the freedom to think differently and challenge the status quo. We create the opportunity - we’re change-makers with a clear direction and can-do spirit. We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us