Support Worker - Mental Health
Job Purpose
To enable service users with individual needs to improve their quality of life and be part of their communities. To promote independence, wellbeing, rights, responsibilities and choice among service users. To provide day to day care and support to enable the individuals who use the organisation's services to live as independently as they wish
Key accountabilities
* Quality
* Own Development
* Health and Safety & Risk Management
* Compliance
* Miscellaneous
* Service Users
* Service Support
* Service Development & Quality
* Empathy and Support
* Sector Quality Standards
* Moving and Handling
* Community Access
Service Users - To proactively deliver a high quality/person centred service
provision that meets the needs of service users by:
* Supporting individuals with their personal care, which may include skin care, bathing or showering, shaving, oral care, intimate care and continence (including management of bladder and bowels), dressing/undressing and hair care.
* Supporting individuals with housekeeping duties, such as cooking, cleaning, laundry, ironing, washing dishes and running errands; carrying out these tasks in full when individuals are unable to do so.
* Promoting peoples rights and responsibilities
* Working as an effective member of the team
* Providing advice and information for service users and others where appropriate
* Delivering agreed support packages to quality standards
* Liaising with external professional groups e.g. GPs, Social Services, etc.
* Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements.
* As appropriate, supporting services users to take their prescribed medication on time assisting them where necessary
* Ensuring full risk assessments and risk management is delivered effectively.
* Ensuring that work is undertaken in line with Health and Safety requirements
* Assisting the facilitation of effective care pathways
* Supporting individuals to achieve goals and objectives as set out in their care/support plans
* Supporting and enabling individuals to access community based services and facilities