Job summary Main Duties To provide and maintain excellent standards of patient care. To provide administrative and clerical support to the Imaging department. To be flexible in providing cover for any imaging areas as per the service requirement. To provide support to the multi-disciplinary teams within Imaging. To play a role in the continuous development of the Trust as a member of the Radiology team and as a potential member of a range of Trust quality/process improvement project groups" Closing Date: 21 April 2025 at midnight Proposed Interview Date: 25 April 2025 Main duties of the job To provide and maintain excellent standards of patient care. To provide administrative and clerical support to the Imaging department. To be flexible in providing cover for any imaging areas To provide support to the multi-disciplinary teams within Imaging. Main tasks and responsibilities Communication Demonstrate politeness, courtesy and sensitivity in dealing with patients, relatives and visitors, maintain good customer relations. Carry out assigned clerical tasks as directed by the supervisor. Report untoward incidents and any other relevant information to the supervisor immediately. Participate fully as a team member, sharing knowledge and information and supporting colleagues. Patient/customer care (both direct and indirect) Provide excellent standards of patient care, observations, preparing equipment and patients for treatment. Carry out daily checks on appropriate equipment Assist in the restocking and ordering of supplies. Resource management To work together with the Imaging teams to ensure effective use of resources To abide by the Trust's core behaviors for staff and all other Trust policies People management Participate in the Trust's appraisal and personal development plan /any necessary training as required. Information management Use relevant IT systems in the support of patient care About us Royal Brompton and Harefield hospitals joined Guy's and St Thomas' in February 2021 and is the largest specialist heart and lung centre in the UK and among the largest in Europe. Weprovide treatment for people with heart and lung disease, including rare and complex conditions, offering some of the most sophisticated treatment that is available anywhere in the world. Our integrated approach to caring for patients from before birth, through childhood, adolescence and into adulthood and old age has been replicated around the world and has gained Royal Brompton and Harefield an international reputation as a leader in heart and lung diagnosis, treatment and research. We are working in partnership with King's Health Partners, to deliver our vision of creating a new centre of excellence, which will be the global leader in the research into and treatment of heart and lung disease, in patients from pre-birth to old age. We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs. We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients. Date posted 10 April 2025 Pay scheme Agenda for change Band Band 3 Salary £29,176 to £30,225 a year p.a inc Outer London HCA Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number 196-NM12771 Job locations Harefield Hill End Harefield UB9 6JH Job description Job responsibilities To provide and maintain excellent standards of patient care. To provide administrative and clerical support to the Imaging department. To be flexible in providing cover for any imaging areas To provide support to the multi-disciplinary teams within Imaging. To play a role in the continuous development of the Trust as a member of theRadiology team and as a potential member of a range of Trust quality/process improvement project groups. Main tasks and responsibilities Communication Demonstrate politeness, courtesy and sensitivity in dealing with patients, relatives and visitors, maintain good customer relations. Carry out assigned clerical tasks as directed by the supervisor. Report untoward incidents and any other relevant information to the supervisor immediately. Participate fully as a team member, sharing knowledge and information and supporting colleagues. Patient/customer care (both direct and indirect) Provide excellent standards of patient care with direct and indirect supervision including pre and post examination observations, preparing equipment and patients for treatment, the cannulation of patients ready for contrast studies. Carry out daily checks on appropriate equipment Keep clinical areas clean and tidy and maintain a safe, pleasant environment. Assist in the restocking and ordering of supplies. Resource management To work together with the Imaging teams to ensure effective use of resources To abide by the Trusts core behaviors for staff and all other Trust policies including standing financial instructions, research governance, clinical governance, patient and public involvement, codes and practices, and health and safety policies. People management Participate in the Trusts appraisal and personal development plan schemes by meeting with the manager at least annually and undertake any necessary training as required. Information management Use relevant IT systems in the support of patient care Please note, for all other staff this paragraph should be used: To abide by the Trusts Core behaviors for staff and all other Trust policies, codes and practices including standing financial instructions, research governance, clinical governance, patient and public involvement, codes and practices, and health and safety. Job description Job responsibilities To provide and maintain excellent standards of patient care. To provide administrative and clerical support to the Imaging department. To be flexible in providing cover for any imaging areas To provide support to the multi-disciplinary teams within Imaging. To play a role in the continuous development of the Trust as a member of theRadiology team and as a potential member of a range of Trust quality/process improvement project groups. Main tasks and responsibilities Communication Demonstrate politeness, courtesy and sensitivity in dealing with patients, relatives and visitors, maintain good customer relations. Carry out assigned clerical tasks as directed by the supervisor. Report untoward incidents and any other relevant information to the supervisor immediately. Participate fully as a team member, sharing knowledge and information and supporting colleagues. Patient/customer care (both direct and indirect) Provide excellent standards of patient care with direct and indirect supervision including pre and post examination observations, preparing equipment and patients for treatment, the cannulation of patients ready for contrast studies. Carry out daily checks on appropriate equipment Keep clinical areas clean and tidy and maintain a safe, pleasant environment. Assist in the restocking and ordering of supplies. Resource management To work together with the Imaging teams to ensure effective use of resources To abide by the Trusts core behaviors for staff and all other Trust policies including standing financial instructions, research governance, clinical governance, patient and public involvement, codes and practices, and health and safety policies. People management Participate in the Trusts appraisal and personal development plan schemes by meeting with the manager at least annually and undertake any necessary training as required. Information management Use relevant IT systems in the support of patient care Please note, for all other staff this paragraph should be used: To abide by the Trusts Core behaviors for staff and all other Trust policies, codes and practices including standing financial instructions, research governance, clinical governance, patient and public involvement, codes and practices, and health and safety. Person Specification Experience Essential Experience in relevant medical/science field, NVQ or equivalent Education and Qualifications Essential General education to A-level standard or equivalent Desirable Knowledge of Imaging Department Skills Essential Ability to demonstrate good working relationships with people at all levels within a multidisciplinary team Desirable To be able to cope with occasional exposure to distressing or emotional circumstances Ability to manage oneself in a rapidly changing and pressured environment Person Specification Experience Essential Experience in relevant medical/science field, NVQ or equivalent Education and Qualifications Essential General education to A-level standard or equivalent Desirable Knowledge of Imaging Department Skills Essential Ability to demonstrate good working relationships with people at all levels within a multidisciplinary team Desirable To be able to cope with occasional exposure to distressing or emotional circumstances Ability to manage oneself in a rapidly changing and pressured environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Guy's and St Thomas' NHS Foundation Trust Address Harefield Hill End Harefield UB9 6JH Employer's website https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)