Are you passionate about tech and eager to grow your IT career? Do you thrive in a fast-paced environment and love solving problems? If so, this is your chance to join a rapidly expanding Managed Service Provider in Bicester!
Equation Recruitment is recruiting on behalf of an employer looking for a driven and enthusiastic Junior IT Support Engineer to join their growing technical team. This is a fantastic opportunity for someone with a solid foundation in IT support to gain exposure to a wide range of technologies and exciting projects.
What’s on Offer?
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Salary of £25,000–£30,000 (DOE)
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Monday to Friday, office hours
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Access to professional training and certifications
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Genuine career progression opportunities
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Friendly, supportive team environment
The Role As a Junior IT Support Engineer, you will provide 1st and 2nd line technical support to a varied client base. You’ll work across Microsoft 365, networking, backups, VoIP systems, and more. From remote troubleshooting to assisting on-site with new deployments, no two days will be the same.
Day-to-Day Responsibilities:
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Responding to IT support tickets and resolving technical issues
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Supporting Microsoft 365, SharePoint, Outlook, and Teams
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Setting up laptops, desktops, mobile devices, and VoIP phones
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Troubleshooting networking and connectivity issues
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Assisting in project work like system migrations and new site setups
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Documenting your work and maintaining SLA commitments
What You’ll Need:
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2+ years’ experience in an IT support role (MSP background is a bonus!)
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Confident troubleshooting Microsoft 365 and Windows 10/11
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Knowledge of networking fundamentals (DNS, DHCP, VPN)
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A team player who loves learning and problem-solving
Desirable Extras:
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Experience with Intune, Autopilot, Azure
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Familiarity with VoIP systems or broadband provisioning
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Cyber Essentials certification
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A full UK driving licence (helpful for occasional on-site visits)
If you’re ready to take the next step in your IT career and want to be part of a collaborative, forward-thinking team, apply now!
Equation Recruitment is acting as an employment agency on behalf of our client. We interview all shortlisted candidates and support you throughout the entire recruitment process