FM Coordinator
Length: 6 months (strong potential to go perm)
Rate: £20 to £30 per hour via umbrella (dependent on experience)
Location: Ruislip (3 days onsite per week minimum)
Job Purpose
The successful business delivery of FM Services including minor projects within the LFB Fleet Contract. Ensuring Customer Services, performance and budget targets are monitored and met using a balance of internal self-delivery teams and external contractors.
To manage a Facilities support function across Ruislip and Swan Island.
To provide a professional support service to the LFB Fleet Contract, supporting and working cooperatively with all employees to pro-actively plan staff activities.
Key Responsibilities
* Lead FM service delivery teams and sub-contractors to manage and maintain the properties and services across LFB Fleet.
* Support the implementation of Business Delivery of best practice standards as appropriate across the functions.
* Establish and maintain regular interaction with appropriate cross-function departments.
* Maintain Compliance of all Assets in line with Company Policy and Legal compliance.
Principal areas of accountability:
* Safeguard confidential & personal Information.
* Maintain high level of quality service and customer satisfaction.
* Provide Subject Matter Expert support and guidance to the wider team and key stakeholders on at least one element of Hard or Soft FM (Water, electricity, waste etc.).
* Ensure health and safety compliance is achieved within the service area.
* Manage and deliver FM operations, arranging out of hours work and holiday sickness cover when required.
* Effectively manage specialist sub-contractors to ensure overall best value and quality.
* Support business change and business improvement plans and proactively identify new opportunities for efficiencies in service delivery.
Experience/Qualifications/Skills
* Undertake necessary training to become a Responsible Person / Subject Matter Expert in Service Delivery of Hard or Soft FM.
* Relevant professional qualification: IWFM (or working towards), or equivalent qualification or comparable experience in a role-related subject.
* Knowledge and understanding of working within a Hard or Soft FM service.
* Knowledge and understanding of relevant regulatory and legislative requirements and British Standards or how to obtain and instigate these requirements.
Business Skills - As Per Group Capability Framework
* Sustainability
* Leadership and Management
* Business Continuity and Compliance
* Quality Management and Customer Service
* Finance and Technology
* Strong Leadership and Team performance skills
Interpersonal Skills - As Per Group Capability Framework
* Communicates with Impact
* Collaborates for Success
Personal Effectiveness Skills - As Per Group Capability Framework
* Manages Work to Achieve Results
* Embraces Change
#J-18808-Ljbffr