About us: We’re born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we’re still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland.Our workforce has grown to almost 400 to support our expanding customer base, product range and service offering. We count some of the industry’s leading talents among our staff, from green coffee buyers and roasting Position: Contract Administrator Location: Head Office, Glasgow Job Type: Full time, permanent Hours: Monday to Thursday 8:30am to 5pm, Friday 8:30am to 4.30pm Salary: £24,648 plus commission (Up to £300 OTE per month if Targets and KPIs are met) Benefits: 24 days annual leave increasing with length of service, plus 8 bank holidays, medical cash-back programme, employee assistance programme, staff discounts and more Purpose of Role: An exciting opportunity has arisen within Matthew Algie to apply for the position of Contract Administrator on a full-time, permanent basis. In this role, you will ensure the accurate and timely processing and control of all Matthew Algie customer contracts for the company in order to optimise the Company’s investment in line with Sales and margin requirements. To support the Sales Team, ensuring all communication is accurate and according to agreed timescales. timescales. In your new role, your key responsibilities will be: • Logging all Contracts • Credit Checking • Creating all necessary paperwork for each contract • Loading Equipment & Product orders • Equipment invoicing • Machine reconciliation • Setting up Service agreements and invoicing of • Concept Invoicing and management of dedicated database • Direct Debit Data • Setting up new customers and database maintenance • Proactive Customer Monitoring • Maintain Expired Rentals and Service agreements • Invoicing/Crediting of Machines • Liaise with internal Sales teams • Handle large volume of internal emails Detail: Contracts • Correctly record all key details as required • Ensure that the overall standard of documentation received from Field Sales adheres to the Company standards and policies • Gain authorisation on all agreed contracts via the Commercial Department Customer Database Maintenance • Load customer details from contract, ensuring that Regular Standing orders are set up where appropriate and that the initial order is despatched to coincide with the equipment delivery • Responsible for the logging of contracts, adding contract notes to customer records • Ensure all Master Data is correct and as per the customers’ requirements Invoicing/Crediting • Processing and the control of equipment invoicing and Crediting Key Performance Indicators: • Days of contract cycle are reduced • Processing of invoices at month end timely • Maintain customer database Education / Qualifications / Training: • Good GCSE Educated with Maths and English essential Experience: Essential • Previous experience in a busy office environment Skills / Knowledge: Essential: • Competent in all Microsoft Office packages, specifically Outlook, Excel and Word • Excellent communication skills • Able to use own initiative to plan workload • Organised, methodical and logical approach to routine Personal Attributes: • Attention to detail • Good team player • Works well under pressure • Hands on and a proactive attitude Application: If this sounds like you, then you could be the right fit for us Please click APPLY, upload your CV and we’ll be in touch as soon as we can. Thanks, from the Team Matthew Algie Equal Opportunities: We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).