Level 1 Network Ops Engineer - Hybrid
Salary: 24,000 - 24,000 GBP per year
At Jisc, we are looking for a Network Engineer!
Our Tech Stack:
Cloud, Cisco, Hardware, Support, Network, Security
Requirements:
To be considered for this role, you need to hold a valid full UK driving licence and be capable and willing to travel and work away from your base location, occasionally out of normal working hours. It would be beneficial if you have a vendor-equivalent qualification such as Juniper, Cisco, or a Security Associate Qualification. You should have experience with corporate systems and the ability to present complex information to both technical and non-technical audiences. It's important to understand the significance of security in your work and to seek specialist security knowledge or advice when necessary.
Your Responsibilities:
As a Level 1 Ops Engineer, you will be responsible for proactively monitoring customer networks using our internal monitoring system. This includes investigating, troubleshooting, and resolving issues. You will provide incident management and technical resolution for 1st line network and security-related faults, ensuring prompt escalation to the 2nd line when required. You will also accept, agree, and carry out tasks assigned by the team leader related to our primary objectives while managing incidents throughout their lifecycle.
Location: Coventry Road, Birmingham, United Kingdom
Benefits & Perks:
We provide fantastic benefits, including a flexible work pattern, 31 days of annual leave, generous pension schemes, and various wellness programs. Our commitment to equity, diversity, and inclusion is core to our success, as we aim to create an inclusive culture that recognizes and values unique perspectives.
At Jisc, we are the UK digital, data, and technology agency dedicated to enhancing tertiary education, research, and innovation. Our mission as a not-for-profit organization is to improve lives through education and research by providing essential hardware, software, and networking solutions.
I encourage anyone interested in this role to apply, even if they do not meet every single requirement. If you require any adjustments during the recruitment process, we are happy to support you. I look forward to reviewing your application as soon as we can, with updates typically provided within four weeks.
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