Specialist II, Business Security Officer (BISO)
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Job Title: Specialist II, Business Security Officer (BISO)
Job Description
We're Concentrix, the intelligent transformation partner. Solution-focused, tech-powered, and intelligence-fueled. As a global technology and services leader, we power the world’s best brands. Our Information Technology and Global Security team is dedicated to delivering cutting-edge technology infrastructure and transformative software solutions.
As the Country Business Information Security Officer (BISO), you will focus on identifying security and compliance risks to our operational processes across multiple accounts. You will drive the completion of controls to mitigate security and insider risks, establish mechanisms to monitor and audit information protection, and enhance the fraud and compliance prevention culture within Concentrix.
Main Responsibilities:
* Guide the highest integrity and ethical standards across staff and accounts.
* Provide governance to operations management and Quality Assurance teams for effective monitoring and proactive issue identification.
* Collaborate with supporting functions (IT, HR, Facility, Legal, DPO) to address security issues.
* Perform regular internal audits/assessments to ensure compliance and identify potential risks.
* Work with operation teams to promptly resolve identified non-compliance items.
* Build a methodology for periodic reviews to highlight operational gaps.
* Analyze operational data to identify trends and business issues.
* Provide recommendations for corrective and preventive actions.
* Review and report results to management.
* Ensure partnership with accounts management for proactive compliance risk management.
Qualifications:
* 5 years of experience in risk and compliance management, internal security controls, or cyber incident investigations.
* Bachelor's/Master's Degree in Information Technology or relevant field.
* CISA, CISM, CISSP or related certifications (or willingness to certify within 12 months).
* Experience in the BPO industry in quality, security compliance, or delivery.
* Understanding of fraud and risk in the BPO industry.
* Strong leadership and communication skills.
* Ability to work under pressure with minimal supervision.
Location: GBR Larbert, Falkirk - 1 Central Park Avenue, Central Business Park
Time Type: Full time
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