Rental Manager
Reference: OCT20245794
Expiry date: 11:16, Thu, 21st Nov 2024
Location: Ipswich
Benefits: A superb range of exclusive, colleague only benefits and discounts
This is an exciting opportunity to head up the Rental Team at our busy site in Ipswich.
About us:
At our company, we're committed to providing a supportive and rewarding environment for our staff. We believe in looking after our team, ensuring everyone has the resources and time to deliver top-quality work without feeling rushed. Our approach is centred on quality, with no need for vehicles to come back, ensuring efficiency and high standards are maintained.
Your role as a Rental Manager is about supporting our customers to deliver on their business promises. Your aim is ensuring we get their vehicle back on the road safely and promptly. The Rental Manager is responsible for a team of staff including Customer Service Advisors, Delivery Agents, and Yard Controller.
The Ipswich Rental Manager needs to be highly customer-focused, driven by success, a good people manager, and to ensure vehicle availability and business growth. The branch needs a decision maker and a leader that encourages our team to deliver immediate and continuous decision making, together with drive and innovation to minimise vehicle downtime and above all, deliver on our service commitment to our customers.
The successful candidate will have a proven track record of delivering results against budget and KPIs. Adept at giving coaching, guidance, and support to their team to ensure an industry-leading customer experience. Accountable for leading and motivating the team to ensure all daily rental and logistic operations are carried out effectively and in line with Company policy and procedures.
As a Rental Manager with Northgate Vehicle Hire, we offer:
* A fantastic quarterly bonus scheme
* 24 days annual leave (+ bank holidays) and an extra day’s leave to celebrate your birthday
* Free life assurance
* Well-being services (incl. 24/7 GP service, mental health support, and physiotherapy)
* Exclusive colleague vehicle-leasing schemes
* Pension & save-as-you-earn share scheme
* Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals
* Recently launched Wagestream for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations.
And we’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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