Job Description
Events Lead, Chilworth Manor Vineyard
Chilworth Manor Vineyard is looking for an Event Lead to help us create outstanding experiences for our guests, from community vineyard events to high-end hospitality. If you're passionate about events, hospitality, and delivering exceptional customer satisfaction, this could be the perfect role for you!
Role Overview:
* Experiences – Design and host high-quality events, ensuring excellence in delivery and guest satisfaction.
* Team Management – Recruit, train, and manage a motivated, flexible team of part-time staff, ensuring they uphold Chilworth Manor Vineyard’s values.
* Customer Experience – Provide best-in-class service across all guest interactions, including events, cellar door visits, and communications.
* Fulfilment & Operations – Oversee fulfilment, stock management, health & safety, and sustainability for events.
* Marketing Support – Assist with website updates, merchandise, promotional materials, and vendor liaison.
* Business Growth – Contribute ideas and innovation to enhance CMV’s events and customer engagement.
What We’re Looking For:
1. Proven experience in events or hospitality.
2. Passion for food and wine (existing knowledge ...