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Job Description
The Digital Dental Sales & Prosthetics Representative is responsible for achieving or exceeding sales and service goals with our Digital Dentistry & prosthetics solutions in dental laboratories and/or dental clinics within an assigned territory, through the effective selling and promoting of Digital Dentistry & Prosthetics Solutions to existing and potential new customers within the framework of sales operations directives and procedures. This role also involves providing installation, training, and technical support level 1 (hotline) for the products and services related to digital workflow, focusing on the Company’s digital solutions portfolio and new products and services. In the sales process, the representative must comply with all local laws and regulations as well as corporate policies and procedures.
Responsibilities
* Plan with the sales team visits, activities, and trainings.
* Report activities, opportunities, and forecasts in various business tools provided by the Company (CRM, etc.).
* Periodically visit existing and new customers to assess their needs and characteristics.
* Support the Sales team in presenting and selling the prosthetics solutions, digital workflow, and digital equipment to existing and new customers.
* Demonstrate, install, and train on appropriate digital products, solutions, and services to existing or potential new customers.
* Provide technical support and hotline support to existing customers on the company's prosthetics and digital solutions portfolio and services.
* Analyze and assess customer and territory sales trends and report periodically.
* Plan prosthetics and digital sales activities based on territory needs to ensure that sales goals are met.
* Maintain regular contact with existing and potential new customers to strengthen relationships and ensure satisfaction with the offered products and services.
* Support the sales representative in developing and maintaining relationships with key influential leaders to expand market share.
* Manage and report to management about any product issues, loss or potential loss of key customers, or competitive sales strategies affecting local sales.
* Stay informed on products, technologies, clinical studies, competitive activity, and other relevant information.
* Present and promote courses and events of the organization and apply this knowledge to develop commercial strategies based on consultative selling.
* Maintain comprehensive knowledge of all company policies and procedures and effectively implement them at the territory level.
* Provide after-sales technical support (level 1) on-site or over the phone (hotline).
* Establish and maintain a travel schedule for consistent contact with existing and potential new customers.
* Willingness to travel locally approximately 80% and also internationally for events and congresses.
Job Requirements
* Dental technician and/or software-application engineer - Undergraduate degree or equivalent in medical, IT, business, or related field.
* Ability to digest, comprehend, and verbalize highly technical product and clinical information.
* Professional sales skills in promoting products and added values.
* Strong verbal and written communication and interpersonal skills.
* Advanced computer and IT skills, including CRM, CAD CAM, and Navigation Systems.
* Fluent/Native English.
* Valid driving license (travel required).
* Minimum of 3 years working as a dental technician at a dental lab or 3 years of achievement-oriented sales experience with Nobel Biocare or equivalent, or 4 years in achievement-oriented sales, preferably in the medical device field.
Operating Company
Nobel Biocare
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services, and recruiting agencies to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from such unsolicited resumes.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Medical Equipment Manufacturing
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