IT Support ApprenticeDo you have a passion for technology? Are you ready to turn your hobby into a career?
This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands.
Location: Droitwich, West Midlands - The role is full time office based Salary: From £15,000 per yearHours: Monday - Friday, 8:30 AM - 5:00 PM (37.5 hours per week)Apprenticeship length -18 months, with 80% of learning achieved on the job, for optimum productivity.
About the Company
Our client is a leading IT support and service provider based in Elmley Lovett, delivering bespoke IT solutions to small and medium-sized businesses across the region.
About the Role
As an IT Support Apprentice, you will join a dynamic and supportive team, developing essential IT skills while working on real-world projects. Your key responsibilities will include:
1. Providing technical support for IT and EPOS systems
2. Assisting in customer projects and IT service activities
3. Handling helpdesk calls and emails, ensuring timely responses
4. Managing and resolving first-line support queries
5. Gaining experience in