Overview
Element formally Crawford Scientific has an opportunity for an Internal Business Development Manager based in our offices in Strathaven covering the Scotland and Northern Ireland region. This is an office-based role within our Head Office in Strathaven with some time in the office and some at home. (Hybrid)
Element is the UK’s premier supplier of chromatography products, training, and technical services. We put the customer at the heart of everything we do; we aim to offer fast delivery, great after-sales care, and expert technical support on the >100k products we supply. The new Internal Account Manager will work alongside a Field Business Development Manager and their Regional Sales Manager, responsible for managing accounts, expanding product lines within existing customers, and onboarding new customers.
Responsibilities
* Complies with all regulatory and company requirements in relation to Quality, Health, and Safety as is appropriate to the role.
* Establishes, develops, and maintains business relationships with current and new customers to generate sales for the organization’s products and services.
* Makes telephone calls and uses email communication with existing and prospective customers.
* Performs field visits with customers once a quarter and attends exhibitions and other customer-facing events.
* Prospects for new customers and researches information to determine their potential.
* Closes own sales as well as those generated by other members of the Sales, Technical BD, and Technical Teams.
* Produces clear and effectively written email communications, sales proposals, and quotations.
* Coordinates sales activity with the Marketing Team, Regional Sales Manager, Sales Director, Technical Business Development Specialists, and Technical Support Team to deliver additional sales focus for key product lines.
* Provides the Management Team with weekly feedback on commercial activities, customer feedback, and industry updates.
Skills / Qualifications
* Chromatography background to BSc degree level, or experience in a chromatography Lab or experience in the chromatography marketplace.
* Sales experience or aptitude for a sales role.
Company Overview
Element is one of the fastest-growing testing, inspection, and certification businesses in the world. Globally, we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.
When failure in use is not an option, we help customers make certain that their products, materials, processes, and services are safe, compliant, and fit for purpose. From early R&D, through complex regulatory approvals, and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career and reward excellence and integrity with growth and development.
Industries across the world depend on our care, attention to detail, and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
Diversity Statement
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our vision of becoming “the world’s most trusted testing partner”.
All suitably qualified candidates will receive consideration for employment on the basis of objective work-related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity, or other characteristics in accordance with the applicable governing laws.
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