The role: Night Concierge Location: West London Salary: £32,000 - £34,000Hours: 12 hour shift - 4 days on/ 4 days offThe role of the Night concierge is to support the head concierge in the day-to-day operations of the lobby area. Provide a highly professional, friendly, and efficient service to all residents, ensuring a warm welcome, a memorable experience, and a seamless move-in process. This is an exciting opportunity to join a team in a new development opening! Key Responsibilities:Early Occupation Phase (during ongoing construction):- Assist the Head of Department in ensuring a smooth move-in process for owners and residents.- Maintain cleanliness and orderliness in the lobby, front entrance, staircase, and lifts at all times.- Help liaise with residents, contractors, designers, removal companies, managing agents, and other visitors.- Strictly follow the apartment key policy and procedure.- Ensure complete resident satisfaction by delivering a memorable and professional experience.- Assist residents and porters in clearing boxes and waste following move-ins.- Conduct regular building patrols to ensure the safety of residents and the premises.- Support in establishing policies and procedures relating to service standards, Health and Safety, Building Safety, and resident relations.- Carry out additional duties such as arranging PPE for visitors, assisting with luggage, and helping with furniture setup in communal areas.Full Occupation Phase:- Implement and manage servic...