Overview
Contribute as an effective member of the Client Services Team in the delivery of a wide range of communication solutions to our clients. This is an entry level support role and involves working within project teams to proactively coordinate and manage the internal production of numerous projects – ensuring tasks are delivered on time, on budget and to high standards. How you'll make an impact Client Delivery: Support in the delivery of individual projects using a wide range of media. Day-to-day account and project management, with supervision. Basic copywriting and proof-reading skills. Contribute ideas within internal meetings Coordinate internal and external production resource; and Help plan and support in client meetings. Relationships: Build strong relationships that enable day-to-day account, project and stakeholder management Provide a professional, high quality service to all clients and colleagues Build strong, collaborative and respectful relationships with our suppliers. Administration: Weekly completion and distribution of client status reports during live projects. Completion and distribution of contact reports within 48hrs of a client meeting. Accurately record all chargeable and non-chargeable time. Setting up jobs and timelines in a project management system. Help to closely monitor project budgets. Support with printer processes and liaison. In addition Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher’s shared values, in particular, putting clients at the heart of our business. About You Technical Knowledge Prior knowledge of communications/marketing Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks. Core consulting skills in communication and project implementation, including: proactivity, questioning, listening and taking a collaborative/partnership approach with clients (not order-taking). Ability to work under pressure, solve problems and develop workable solutions. High level of accuracy and attention to detail in all areas of work, including ability to produce high standards of documentation. Confidence to challenge and negotiate with internal and external stakeholders when required. Able to deal with change in a positive way. High level of proficiency in Microsoft Office and computing skills. A flair for creative and technical copywriting. Experience of proofreading. Basic presentation preparation and delivery. Strong verbal and written communication skills. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…