Job Summary
The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly, enthusiastic, professional, and timely manner.
Responsibilities
QUALIFICATIONS:
* High School diploma or equivalent required unless currently enrolled.
* Minimum of one year previous experience as a server or server assistant in an upscale restaurant, hotel/resort, or private club environment preferred.
* Certification of previous training in liquor, wine, and food service including Alcohol Awareness Certification preferred.
* Must be able to work in an outdoor environment in all weather conditions.
* Must have a professional appearance.
* Must be able to effectively multitask in an extremely fast-paced environment.
* Must be able to comply with standards of responsible alcohol service.
* Must be physically able to safely lift and carry trays, kegs, and cases weighing up to 50lbs several times during the course of a shift.
* Must be physically able to climb, lift, reach, bend, and stoop.
* Must be able to work in a standing position and walk for long periods of time.
* Must be able to effectively and professionally communicate with guests, co-workers, and management.
* Candidates in this role will be able to read, write, speak, and understand English and meet the minimum age requirement of jurisdiction.
JOB RESPONSIBILITIES:
* Assist the servers with presenting menus, answering questions, and making suggestions regarding food and beverage service.
* Prepare baskets with required condiments and sides prior to serving.
* Confirm that all orders from the kitchen are accurate, have all required condiments, and are presentable, then serve to the member/guest.
* Always address the member/guest by name.
* Anticipate the members/guests needs.
* Observe member/guest to respond to any additional requests and to determine when service has been completed.
* Responsible for monitoring supplies, maintaining stock, and keeping the kitchen/café areas in a clean and orderly fashion at all times.
* Responsible for assisting the servers in keeping sections and service areas in a clean and orderly fashion.
* Responsible for collecting/maintaining baskets throughout the course of the shift.
* Maintain a “full hands out, full hands in” perspective.
* Monitor kitchen times and relay times to servers/management.
* Maintain complete knowledge of menu, alcoholic beverages, specials, and 86’d items.
* Complete daily/weekly checklists of duties and monitor supplies.
* Perform other related duties as assigned by manager.
* Other duties may be assigned as business demands.
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