CUPE 543.3 Band 5 Windsor Site Posting
Closes: November 22, 2024
Position Summary
The program clerk is responsible for providing clerical support to management and departmental staff. Working in a team-based environment, program clerks maintain a high degree of professionalism and diplomacy in dealing with the general public, staff, and outside agencies to ensure maximum customer satisfaction. Hours of work are Monday to Friday 8:30 am - 4:30 pm unless otherwise directed.
Position Responsibilities
1. Receive incoming calls and triaging to appropriate health unit staff or programs
2. Maintain records (filing, photocopying, faxing, mail, taking minutes, purchase orders, data entry, etc.)
3. Appointments, meetings, and registration
4. Assist in the coordination of workshops and events
5. Use of Ministry and program related database (i.e., inputs, updates and maintains data)
6. Type and proofread correspondence, documents, etc.
7. Track and maintain resource program supply
8. Revise, create and maintain departmental forms and information sheets
9. Support team initiatives and activities (i.e., mass mail outs, assembling kits, etc.)
10. Upload policies
11. Provide switchboard/reception relief as required
12. Some evening hours of work may be required
13. Provide other clerical duties/coverage as assigned by manager
Position Qualifications
Education, Training and Experience:
1. Minimum 1 year post-secondary education in Office Administration, Executive or Medical Office Administration
2. 1 year clerical experience
Other Requirements:
1. Proficiency with current computer applications (Microsoft Office – Word, Excel, PowerPoint, Internet, Outlook)
2. Ability to work independently and collaboratively within an interdisciplinary team
3. Ability to plan, organize, and prioritize workloads
4. Ability to multitask in a fast-paced environment
5. Skill and accuracy in data input and typing a variety of forms, documents, etc.
6. Knowledge of medical terminology is an asset
7. Ability to learn data management systems
8. Successful completion of a competency test
9. A valid Ontario Driver’s Licence, access to a reliable motor vehicle during working hours, as well as 1 million dollars in liability insurance
10. A satisfactory vulnerable sector police clearance
11. Ability to meet physical demands of the position
12. TB skin test and immunization policies must be adhered to
13. Ability to speak a second language considered an asset
Band Entry Rate
1. 1st Year: $27.43
2. 2nd Year: $28.29
3. 3rd Year: $29.15
4. 4th Year: $30.05
5. 5th Year: $30.98
6. 6th Year: $31.94
The Windsor-Essex County Health Unit is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the Windsor-Essex County Health Unit will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.
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