Operations Apprenticeship 2025
Annual Salary: £24,000 + benefits
Getting qualified. It's a huge achievement that can completely change your prospects – but it’s not always open to everyone, whether that's due to the cost of university or the timing not being right. But with our Higher Apprenticeship, all that can change. Here at Barclays we offer a world-class programme that provides you with a permanent, full-time job with a competitive salary from day one - all whilst gaining a university-level professional qualification at the same time.
Why a Barclays Apprenticeship?
You’ll get the opportunity to earn whilst working towards a Financial Services Professional or Data Science Apprenticeship, a perfect blend of theoretical learning and real-life practical work whilst on a full-time salary in a permanent job. A unique chance to get a professional qualification without the student loan, all whilst getting years of work experience under your belt.
We’ve spent 11 years perfecting the support that you’ll receive on our Apprenticeship programme. From day one, you’ll be assigned a Programme Support Manager matched to your needs and background, and together with your People Leader, they’ll support you as an individual.
The Apprenticeship route gives you the opportunity for self-discovery and helps you to explore different career paths. With over 325 years of expertise in Banking, Barclays operates in over 40 countries, employing over 80,000 people to help move, lend, invest and protect money for customers and clients worldwide.
Our programme is open to anyone, no matter your background or your age. So you’ll be joining an Apprenticeship cohort who are from all different walks of life.
Operations at Barclays
No banking service happens by magic. But that’s how we’d like it to feel for our customers. And to do that, there’s one team we turn to: Operations. As an Apprentice in Operations, your data-driven observations could completely transform the way we work, what we offer and the technology we use.
Are you eligible?
For the Operations Apprenticeship in Northampton you'll need 3 A Levels (or equivalent) at BBC. Beyond that, we’re looking for commitment and enthusiasm. Our Apprenticeships place deep investment in you as an individual.
To apply for our apprentice programme you must meet the Government's apprentice funding requirements, and have the legal right to work in the UK for the duration of the apprentice programme. We are not able to provide sponsorship for our apprentice programme.
Working in Northampton
Northampton is a key strategic hub, and home to a community of over 3,000 talented people. Our team is behind global business developments such as fraud leveraging machine learning, and redesigning technology for the contact centre of the future.
Purpose of the role
To support the day-to-day operations of the operations business division providing insights and expertise that help more senior colleagues make informed decisions, develop new products and services, and identify new market opportunities.
Accountabilities
* Performance of KYC tasks while following standard procedures related to Client Due Diligence and AML policies.
* Monitoring of real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems.
* Address incident, problem and change management issues to improve services across the bank.
* Provision of support to continuous improvement of the operational process and the development of best practices.
* Provision of support for cleared derivatives, performing daily reconciliation of related fees and undertaking a range of complex customer and product related processing activities.
* Participation in training and development programs to enhance skills and knowledge.
Analyst Expectations
* To meet the needs of stakeholders/customers through operational excellence and customer service.
* Perform prescribed activities in a timely manner and to a high standard.
* No people leadership roles at this grade.
* Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
* Identify escalation of policy breaches as required.
* Take responsibility for customer service and operational execution tasks.
* Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
* Gain and maintain an understanding of your role and how the team integrates to achieve overall objectives.
* Work within well-defined procedures that may involve a variety of work routines.
* Demonstrate an understanding of the procedures.
* Evaluate and select the appropriate alternatives from defined options.
* Make judgements based on the analysis of factual information.
* Build relationships with stakeholders and customers to identify and address their needs.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive.
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