Tenancy Services Officer- Communities / Housing Management
£33,121 + car allowance £3,804
Chester - Agile
Full Time - 35 hours per week
Do you have the drive to make a difference by living our values every day to deliver an excellent customer experience?
You'll add significant value providingacomprehensive housing management service working with our customers to maximise their quality of life. You'llwork with our residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach.
Were looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving our communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment.
Youll be able to
1. Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction
2. Design and deliver effective actions to encourage tenancy sustainment and improve the social and financia...