About Lucky Generals
Lucky Generals is a creative advertising agency with a passion for bold, innovative ideas. Since we started, we’ve grown to 80+ people split between London (70+) and New York. It’s a perfect size: big enough to tackle the most challenging briefs on the planet (we have a range of brilliant clients including Yorkshire Tea, TikTok, Virgin Atlantic and many more!), but small enough for everyone to know each other’s name.
About the Role
Our reception is the very heart of our agency, where our clients, colleagues and friends will get their first impression of who we are and it’s where the magic begins. We’re looking for a talented, energetic and conscientious new member of our office team who will play a key part in ensuring every one who passes through our office has the best experience possible and leaves itching to come back.
Key Responsibilities
* Greeting visitors with energy and enthusiasm and ensuring everyone feels welcome and at ease in the space.
* Ensuring clients and prospective clients are managed with a personal touch, looked after and feel important.
* Answering & directing calls to appropriate team members
* Setting up meeting rooms with care and style & organising catering for pitches ensuring that every care is taken and considered: eg, dietary requirements, individual touches for clients etc
* Taking care of our gorgeous plants as if they were your own!
* Restocking supplies, running errands & sourcing gifts locally when needed
* Assist office manager, Joe, with any additional tasks where needed including… planning our agency parties!
* Financial admin - credit card reconciliations
What We’re Looking For
We’re seeking someone with the perfect mix of organization, energy and warmth who can be all over the detail, jumping in to help where needed and embodying the Lucky Generals’ spirit. You’ll need tons of common sense, a brilliant sense of humor and ability to build relationships across the agency at all levels. You’ll need to be reliable, punctual and alongside our Office Manager will play a pivotal role in keeping the agency running smoothly.
Essential Key Skills and Attributes
* Dynamic, energetic and enthusiastic - these are a must!
* Excellent communication skills and confidence working with senior agency staff and clients
* Highly organized, detail-oriented, and reliable.
* A positive attitude and a willingness to roll up your sleeves.
Desired Experience
We’re not too fussy on this, we care more about finding the right person to join our team! Some receptionist experience would be a plus but experience or not, if this sounds like the role for you please apply!
Benefits:
* 25 days annual leave + Bank Holidays + 3 Lucky Days per year (days to be used for moments that matters to you)
* Cycle to Work and CycleSaver bike subscription schemes
* Access to a BUPA private health care (post probation)
* 12 Self Space therapy sessions per year, 4 of which can be shared with family
* Lunch and breakfast available on site
* Dog friendly office
* Cultural and social initiatives including trips out (eg: gallery and museum trips, painting and pottery nights and visits to comedy clubs), hosts of inspirational speakers and outreach work.
Our Commitment to Equal Opportunities
At Lucky Generals we place diversity, equality and inclusion at the heart of everything we do, from the way we work together to the work we put out in the world. We are committed to ensuring that all our Generals and prospective Generals feel valued, respected and that they belong. We are committed to providing equal opportunities for all and this is reflected throughout all policies and practices at Lucky Generals
Lucky Generals encourages applications from all qualified and eligible candidates and no applicant will be subject to unlawful or unfair discrimination on the grounds of gender, age, marital status, colour, race, religion, disability, sexual orientation, offending background, membership or non-membership of a trade union or political beliefs.
We are grateful to all applicants for taking the time to apply for a position at Lucky Generals, however unfortunately due to the volume of applicants we will only be able to respond to those who we will be taking forward in the process.