£29,799 - £35,020 FTE inclusive of £706 London Weighting
Location:
Contract: Temporary
Working Pattern: Flexible Hours/Full Time
Hours: 37 hours per week.
DBS Check: Yes
Closing Date: 23/02/2025 at 23:59
Reference: People/25/304122
We are looking for a passionate and self-motivated person to work with our customers who are in need of housing support.
If you have experience in problem solving and working with a diverse clientele within a housing environment, with excellent negotiating skills and the ability to communicate effectively with customers and other stakeholders, then we would love to hear from you.
About the team…
You will be joining a dynamic, friendly and solution-based Housing Register team delivering proactive advice and assistance to households who are in need of housing.
The work is fast-paced and innovative and sometimes challenging, however there is always time for finding creative solutions and every day is different.
You will work alongside the Housing Options and Rough Sleeping teams helping our most vulnerable clients from becoming homeless.
Key responsibilities...
* As a Housing Register & Allocations Officer you will be responsible for assessing all applicants under the Housing Act 1985 and Housing Act 1996 (Part VI) applying for the Housing Register, providing help and comprehensive advice to households who are in need of finding a home.
* You will also be responsible for making appropriate and timely nominations to our Registered Providers (Housing Associations) where requests are received and the council has nomination rights.
* To provide a customer-focused approach ensuring that a full housing needs assessment has been undertaken to help customers find a home.
Our Values
At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you’re excited about joining a diverse team that celebrates learning and strives for excellence, we’d love to hear from you.
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting recruitment@bracknell-forest.gov.uk. We will work with you to support you throughout the process.
Interview date
Interviews will be held on Tuesday 4th & Wednesday 5th March 2025.
Interviews will be held online via the Teams app. We reserve the right to amend this to in-person interviews at our offices.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview; any candidate using AI will be withdrawn from consideration.
Want to ask us a question?
For an informal discussion or to ask any questions about this role, please contact:
Lisa Jones - Housing Register & Allocations Team Leader
Tel: 01344 351351
At Bracknell Forest, we champion equality, diversity, and inclusion. Please see our candidate pack for more details.
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.
Any successful internal candidate will be offered the position as a secondment and, in line with Section 8.1 of the Secondment Policy, must consult with their manager before applying.
We can only accept applications from candidates currently residing in the UK.
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.
Bracknell Forest Council – Working for Equality. We welcome applications from all sections of the community.
How to apply
Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.
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