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Customer IT Support Apprentice
Apply From: 12/04/2025
Learning Provider
Delivered by REALISE LEARNING AND EMPLOYMENT LIMITED
Employer
COMPUTACENTER (UK) LIMITED
Vacancy Description
Computacenter delivers a range of IT services to several customers in the London area. There is an opportunity for a Tech bar Technician role based on the HSBC contract.
The successful candidate will work in a team of IT professionals delivering a “Techbar” service to HSBC users. The role's main responsibilities include:
* Helping users with technical issues with their devices
* Helping users with technical and guidance questions
* Checking and fixing desk setups around the building
* Monitoring and maintaining Service Now incident queues
* Interacting with HSBC users to ensure loaned devices and leaver devices are returned
* Ensuring customer satisfaction is given a high level of focus
Key Details
Vacancy Title
Customer IT Support Apprentice
Employer Description
Computacenter is a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We build unrivalled value for our customers over the long-term, helping them to achieve their goals. It’s one of the reasons that we’re trusted by some of the world’s greatest organisations. Interested in joining a company with a strong sense of community? We’re growing. We’re hiring. We encourage. We empower. We support.
Vacancy Location
Computacenter House, 100 Blackfriars Road, London SE1 8HL
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000314995
Key Dates
Apply From
12/04/2025
Closing Date For Applications
2025-05-09 23:59:59
Interview Begin From
Possible Start Date
2025-07-01 00:00:00
Training
Training to be Provided
* Level 2 Customer Service Practitioner including recognised certification
* Personal development
* Functional Skills if required
* You will be required to attend workshops delivered by Realise, which will all be during your working hours
* Collate and write up evidence of your apprenticeship
Learning Provider
REALISE LEARNING AND EMPLOYMENT LIMITED
Skills Required
Communication skills, attention to detail, organisation skills, customer care skills, administrative skills, number skills, team working, initiative.
Apply Now
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