On behalf of our client, we are seeking to recruit an NTIP Implementation Lead to join on an initial 12-month contract. As the NTIP Implementation Lead you will plan and implement one of the digital tools for in-service support, together with the associated change management within the Customer Support & Services (CSS) UK organisation.
Role: NTIP Implementation Lead
Pay: DOE per hour Via Umbrella
Location: Stevenage or Bristol
Contract: Monday- Friday, 37 Hours per week, 12 Months contract
IR35 Status: Inside
Security Clearance: Security Clearance required however can start on BPSS
Responsibilities
1. Plan, implement, and deliver a digital tool for in-service support, ensuring alignment with organizational objectives and timelines.
2. Lead and manage the associated change management activities required to integrate the digital tool within the customer support and services organisation.
3. Collaborate with international teams to develop and deploy the digital tool, ensuring seamless integration into the existing in-service product lifecycle management framework.
4. Shape the future utilization and development of in-service digital tools to support long-term strategic goals.
5. Build and maintain strong relationships with internal stakeholders, fostering collaboration across teams and geographies.
6. Facilitate and manage interactions across cross-cultural teams, ensuring smooth communication and alignment of objectives.
Essential Requirements
1. A self-starter that has experience of implementing digital tools into a customer/product support business environment, together with the associated planning, implementation & change management, ideally utilising Agile.
2. Fully understands the project milestones required when implementing digital tools and how they influence the project.
3. Strategic agility, anticipating future requirements for both the tools and project planning.
4. Ability to build and establish strong business relationships with internal stakeholders and members of the team that will utilise the tool, including the ability to manage cross-culture personalities and interactions.
If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation.
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