2 x part time Homeless Case Workers - Families Project
Location: Within the community (LCC) and HTH HQ
Hours: 18 hours per week
Salary: £14,040 per annum
Please note, relevant work experience and a driving license is essential for the role. Suitable candidates who can start immediately will be prioritised for interview.
Overview:
Help the Homeless Leicester (HTH) is seeking two dedicated and proactive Caseworkers to support families in temporary accommodation as part of the Families Navigator Project. This is a 12 months with the potential for extension, offering a unique opportunity to shape and deliver vital support to families experiencing homelessness.
The project’s primary aim is to support homeless families in temporary accommodation by helping them to access and secure accommodation in the private rental sector. Additionally, the project seeks to alleviate the challenges and hardships often experienced by families in temporary accommodation. This will be achieved by providing additional resources, enrichment activities, and opportunities that foster a sense of stability and community. The role will also encompass safeguarding, facilitating workshops, signposting to relevant services, and delivering direct, tailored support to empower families toward stable and independent living.
Key Responsibilities:
Family Support and Housing Assistance:
* Build trusting and empathetic relationships with families, offering tailored, one-to-one guidance.
* Help families overcome barriers to accessing private rental housing, including applying for rent and deposit assistance and addressing landlord concerns.
* Assist with property searches and provide guidance on navigating tenancy agreements and maintaining housing stability.
Workshops and Community Engagement:
* Facilitate or support workshops to educate families on accessing the private rental sector, managing tenancy responsibilities and overcoming housing challenges.
* Foster a welcoming, inclusive environment for families to engage with and learn from one another.
Resource Coordination and Guidance:
* Provide accurate information and signpost families to relevant services, such as benefit maximisation, employment support and health services.
* Make referrals to external organisations where appropriate, ensuring families receive holistic support.
Safeguarding and Confidentiality:
* Act in accordance with HTH’s safeguarding policies and procedures to ensure the safety and well-being of all families.
* Identify and report safeguarding concerns promptly and appropriately.
* Maintain confidentiality and ensure all personal data is handled securely and ethically.
Administration and Reporting:
* Maintain detailed and accurate records of interactions and outcomes for each family.
* Contribute to project monitoring and evaluation by tracking key performance indicators (KPIs).
* Report challenges, trends, and outcomes to the Team Leader and Management, raising any concerns as needed.
Experience and Skills:
* Experience in casework, housing support, or working with vulnerable families in crisis.
* Knowledge of the private rental market, rent and deposit schemes and housing support services.
* Strong understanding and application of safeguarding principles.
* Excellent interpersonal skills with the ability to build trust and rapport with vulnerable individuals.
* Strong organisational and communication skills, with attention to detail in record-keeping and reporting.
* Familiarity with local resources, benefits systems and employment support services is desirable.
Why Join Us?
This is an exciting opportunity to make a tangible difference during a crucial pilot project. By supporting families in their journey towards stability, you’ll play a key role in helping to address homelessness in Leicester. HTH is committed to fostering a supportive and inclusive working environment, empowering staff to make a real impact.
Help the Homeless Leicester is an equal opportunities employer.
Seniority level: Entry level
Employment type: Part-time
Job function: Other
Industries: Non-profit Organizations
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