Business Support Assistant Leighton Buzzard, Bedfordshire Full Time, Permanent Role Salary Negotiable depending on experience Hours Monday to Friday - 9.00am 5.30pm Job Duties Filing both electronic and hard copy Corresponding with clients and third parties via telephone and email File opening and dealing with the necessary compliance including ID checks Recording any chargeable time as required Photocopying and preparing bundles or other relevant enclosures Scanning generally and scanning and labelling the departments post Dealing with letters/attendance notes Updating and maintaining databases to correspond with the documents held in the storage General administrative assistance, e.g. preparing a Will for engrossment, storing the same Updating case management system Raising cheque/Bacs/TT requests Taking new client enquiries and allocating appointment slots Taking the overflow telephone calls from reception Franking the firms post and organising any DX items to go out on a daily basis Booking rooms for meetings Making files ready for archiving and dealing with all necessary compliance procedures Covering reception at lunchtimes and holiday cover Adding new precedents to the case management system Updating department resources such as factsheets and client questionnaires Generally ensuring compliance with the firms procedures, policies and office manual to include the firms policies on employment, anti-money laundering, use of IT, health & safety and client care Any other administrative tasks as required by Management and Fee Earners Required Experience, Qualifications & Knowledge Previous experience in an administrative role Confident working with Microsoft Office software (mainly Outlook, Excel & Word) Familiar working with case management systems Telephone/reception experience