Job summary We are pleased to offer a vacancy for a full time PAAS Trainer to work within the Northern Care Alliance NHS Foundation Trust. This is a secondment for 12 months. As part of the post you will prepare and deliver high quality training within all areas across the Patient Access and Administration Service and also prepare and deliver high quality induction training for all new starters, including the systems and processes used within the Patient Access and Administration Service and relevant to their role.You will maintain and update all training packages to be delivered in accordance with policy and process change, assist in supporting the Single Model and working towards business as usual activities andprovide advice and guidance to users in all areas across the Patient Access & Administration Service. Main duties of the job To assist in planning, developing and implementing an appropriate training programme to meet the needs of PAAS and to review and update the training programme as required To produce quality and up to date course materials using a variety of methods Shadow users/monitor dashboards to identify gaps in system knowledge to provide feedback to management team Deliver training in a classroom/Microsoft Teams setting and/or on a one to one basis To ensure candidates reach the required standard as outlined within the lesson plan in order for an assessment to be carried out Where appropriate provide advice and guidance regarding departmental processes during training sessions To monitor the progress of candidates within training sessions and provide feedback to their line management. Evaluate the effectiveness of own training using relevant evaluation methods To assist with process redesign to ensure that it is incorporated into training guidance and update SOPs Ensure all training is delivered in line with trust standards About us The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance. Date posted 06 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Secondment Working pattern Full-time Reference number 236-NCA-AC436-24-B Job locations Salford Royal Hospital Stott Lane Salford M6 8HD Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Job description Job responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk Person Specification Qualifications Essential GCSE Grades A-C or equivalent Desirable Training or teaching qualification Knowledge, Training, Experience, Skills, Abilities Essential Excellent written and verbal communication skills Experience of creating and delivering bespoke training plans Experience using MS Office package Self-motivated and willing to learn new skills Desirable Knowledge of RTT (Referral to Treatment) rules and guidance in line with Trust Patient Access Policy Person Specification Qualifications Essential GCSE Grades A-C or equivalent Desirable Training or teaching qualification Knowledge, Training, Experience, Skills, Abilities Essential Excellent written and verbal communication skills Experience of creating and delivering bespoke training plans Experience using MS Office package Self-motivated and willing to learn new skills Desirable Knowledge of RTT (Referral to Treatment) rules and guidance in line with Trust Patient Access Policy Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Northern Care Alliance NHS Foundation Trust Address Salford Royal Hospital Stott Lane Salford M6 8HD Employer's website https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)